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March 2024 by Trucker Misty
If you don't need assistance to print or send a fax, just grabbing an item and checking out 4 stars. You lost another star cause your rude. So we will drive extra and do our business else where. Corporate gonna need to do under cover to see your rude employees over in the print section
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February 2024 by george pool
Customer service absolutely horrible the guy I tried to get to help with my business cards basically told me to go somewhere else because he couldn't help. I will never shop here again.
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February 2024 by James Boneck
I went here to look at office chairs. This was my second stop. They have a lot to choose from and when I found the one I liked, it was cheaper on-line. The clerk said they would match the price so I bought it here and I am very happy.
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January 2024 by Tammy McKinney
I was really disappointed with our last shopping experience at this store. There was no one at the registers to check us out. When she finally arrived, she made us feel like we were putting her off. Then we asked to purchase a relatively expensive chair and that was just too much. Even though the website said they had 3, she said they were out. I dove across the river to a different store and will not be back to this one.
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November 2023 by Yuni Hacker
Robby, the sales associate was very helpful!He explained to me how I can save near future purchases by downloading the app to my phone. He even help me carry out a heavy merchandises to my car. What a service!!Thank you so much Robby, I can't wait to visit your store and see your friendly face!
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November 2023 by Erica Hagan
Don't ever buy a epson printer here they have issues asurion don't want to refund instead the send you a refurbished one! I'm very dissatisfied, I will find some where else to buy my printers from! Staples did nothing they passed it on to asurion! What a joke
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September 2023 by Marilyn
Awful customer service. Not helpful at all, when asked for help old man with gray hair was rude and didn’t budge. Won’t frequent this store again. Attitudes suck, not welcoming at all!
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September 2023 by Shane Rowley
That Girl or guy whatever that was behind counter has attitude problem needs to find a new job since she’s a miserable waste of space behind that counter. All I needed was help printing out a piece of paper.
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September 2023 by Shay Jones
The women with short black hair behind the counter is a total joke. Never doing anything and won’t help anyone that needs help on the printers.
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August 2023 by Debrah Martin
We found everything and more for my sons back to school supply list. I like being able to find everything in one place. And the process were reasonable.
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May 2023 by Chad Mccullough
OMG the print dept is not good. Literally just trying to make a little flip booklet for my daughter. And it became such a situation. The guy was not helpful behind the counter... I just emailed the whole thing into ups and it's already done within 20 minutes. Go with UPS trust me
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April 2023 by Joseph Grove
Get your stuff together, Staples. Your website says you’re open at 9 AM on Saturdays so I made a trip all the way out here only to find that you don’t open until 10 on Saturdays, according to your sign. People count on you for business. Sloppy.
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February 2023 by Wendell E.
in life there may be few times when excellence demands a response. Today is that day. I traveled from Cincinnati to Louisville and forgot handouts for a training session. A co-worker lived closest to the Clarksville Staples to get copies made, however she had to pack up two small grandchildren with only fifteen minutes before closing. upon arriving at 5:59, she had to park in front of the door and leave the children in the car to dash in before close. Jace, noticing, helped her with the self-serve order and told her to wait in the car. Jace printed the order, boxed it up and brought it to her. Our consultant referred to Jace as an, "Angel." She was and thanks to her our training should proceed tomorrow without a hitch. Thank you Staples and thank you very much Jace. Today was a great day
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February 2023 by Fred Calvert
Service was terrible today in print department. Associate was not trained well at all, very slow to answering questions or phones. There was a call that kept coming over PA for 20 plus minutes and was not answered. Also the men’s restroom smelled like pure urine. Also, only 1 machine working, 5 waiting in line and 2 left because of wait.
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January 2023 by Alyssa
This Staples has the best customer service I have EVER received from ANY store. I bought a gaming desk and the guys were so unbelievably kind and helpful. Not to mention, we didn’t have to pay anything for the desk because of the amazing protection plan from a prior desk. Best service I have ever had in my life. Would recommend!
