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August 2025 by Betty Wall
Everyone was exceptionally friendly and helpful. Especially since I have a debilitating desease and they all went out of their way to understand me. The hair cut was perfect!
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April 2025 by Emily Baldwin
Today Tori was my stylist, my service was beyond immaculate! Not only was she extremely patient, and thorough, but she was also extremely accommodating and understanding. My previous experience at a completely different salon was not the best, but I completely trusted her through the whole entire process! She was extremely gentle, time efficient, and very welcoming as well as friendly. I was absolutely blown away, I left with my hair looking way better than I ever imagined, and feeling extremely soft and healthy! On top of all that, the salon was spotless, smelt amazing, and every single one of the staff members were so friendly, their service is top notch! I certainly will be booking my next service with her! Thank you so much Tori!!
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September 2024 by Mark Swain
Staff is great.
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August 2024 by Dianna Applebeck
Amazing ,so pleased what a Great team. TY
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July 2024 by Goldie
This review isn’t about a haircut, but rather the integrity of the owner.
She ordered a very large order for delivery, asked me to go above and beyond by carrying it all in and putting it away (I’m only required to leave it at the door), and then left a tip of $1.88.
I thought maybe she would add more of a tip afterwards, and she did. The tip raised up to $1.94.
Considering that the cosmetologists work for tips as well, this deliberate slap in the face shows the character of the owner. It would have been less insulting to leave no tip.
Treat others how you want to be treated!
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June 2024 by Megan Christal
My cut is beautiful. And I love Brook and co. However, I just had my hair done. Strictly just cut, no color, no shampoo, just a cut. It was $38, not including tip. To me that is insane. I can understand if they shampoo and all that, but for just a haircut it should not have cost me $45 after tip. It looks like this will be my last time going there. :(
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March 2024 by duane allison
Great service and amazing atmosphere!
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January 2024 by Sarah Randolph
Have been a patron since just about when they opened. Very reliable hours and services. Love the wash room and how relaxing it is. Very good hairdressers on staff.Would love to see expansion to massage and other spa-type services!
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January 2024 by Kathy Septon
The salon is nice, clean etc. I didn't get a very good haircut though. I thought it was OK but after getting home it was obvious that it was very uneven. I feel like they don't do short hair very well and long hair and color is their thing. For $38 plus tip I won't be going back.
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October 2023 by Jessica Griffin
Beautiful salon. Maggee did an amazing job. Super clean salon.
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October 2023 by mya ace
Very nice got me in quick love this place
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July 2023 by LeAnn Spring
Pleasant customer service
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December 2022 by Christopher Valentin
Got a haircut from Claudia and she's the best! Tried all other haircut places in Columbia City, IN and Brook and Co. is a place I decided to settle in.
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November 2022 by Pacing Tiger
A young lady who said she was the manager's daughter messed up my hair about a year and a half ago. She was supposed to cut layers into my hair. Instead she cut sections of my hair off at the root without telling me. This was confirmed to me today by another stylist who told me there is a layer of new hair growth at the crown. Had they been short hair from split ends, she would have known by the shape of the short hair. A year and a half after this foolish young lady botched my hair, the damage can still be seen. I called Brook & Co and asked if they could fix it and they claimed they would. But when they checked their schedule they "had no openings" for after 5 pm or Saturdays, despite the Manager's daughter having screwed up my hair on a Saturday. I would definitely warn working women away from this salon.Service: Hairstyling
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October 2022 by Anne Wolfe
The best in Columbia City! I have seen several different stylists throughout the years in which I have gotten haircuts/styles/waxes here. Each worker that I have had makes an appointment to know you on a personal level & make you feel invited back. Not to mention, the front desk workers are very friendly & helpful! They do an excellent job and make sure to ask you questions throughout your cut to make sure it is exactly what you desire. They give great advice as well about taking care of hair … I have extremely curly hair & therefore it has been hard to find a service which is understanding and acknowledging about that … at Brook & Co they do.Services: Body waxing
