-
March 2024 by S B
Most of the staff that works here is very nice and helpful... BUT there is one lady who is rude every single time I speak to her... I usually only encounter her when I have to call in.
-
March 2024 by bagladie two
I've made 5 calls to CVS to ask questions, I was going to transfer my prescriptions to them. However after being hung up on EVERY TIME, I don't think this is the place for me ! Didn't get questions asked or answered as I got hung up on every time. Certainly NOT a way to run a business
-
February 2024 by Jose Ceballos
The women that took care of me was very helpful.
-
February 2024 by Dixie Bertolet
Nice pharmacy store
-
January 2024 by Branson Heidenreich
Went to pick up medicine i needed and they closed the gates on me as i was standing and waiting and said sorry they were closed. Middle of the day. Never using them again.
-
November 2023 by Ruth Kimmel
CVS in Columbia City Indiana! They have the best sales associates and Pharmacy team ! And make me feel special as a customer!!!
-
November 2023 by Ariel
The staff is so nice and polite. I don't get why everyone keeps complaining about wait times when the staff is so considerate.There is one worker who's is specially cute.
-
October 2023 by Nick True
A prescription was sent to them at 6:30pm. For some reason they close at 7pm on weekdays? Called that day and the lady was short and rude and explained that they wouldn’t be able to fulfill it because it was too late. I get that. Told me they would have it ready the next morning. I asked her to have them call or text me when it is ready. I waited until 3pm the next day, and called them. The woman on the phone made me repeat myself multiple times because she would ask my information, and then not listen to me when I told her. After we finally got through that, I had to repeat to her why I was calling, which I explained at the beginning of the call. She told me they did not have time to fill my prescription, and then asked what time I will be in. I just told them I would be in before they close (since it is already the afternoon). I don’t expect white glove treatment with fruit baskets. It is a CVS. But it is not difficult to simply perform basic customer service, and have a prescription fulfilled within a reasonable time. Especially when a person is trying to get antibiotics so they can start on the road to getting better. This place did not perform either purpose, so they have received one star.
-
October 2023 by Its CB
To be honest they are super slow and never on time with when they say the prescription will be ready. If you have a prescription sent, assume you’ll have to stop by 3+ times to actually get it filled. Gotta switch to Kroger pharmacy smh
-
September 2023 by Johann V.
I switched to Walgreens a few years ago because this is not only the worst pharmacy in town, but possibly on the planet. Unfortunately I was forced to switch back to CVS because of insurance. Sadly nothing has changed and they're actually worse if that's possible. I'm a cancer patient, so getting my meds in a timely manner is kind of important, but they could give a shit less. If you manage to get through the fucking phone robot, you might finally get a person. Unfortunately they have about the same attitude and personality as the phone robot and they absolutely DO NOT CARE if you desperately need a medication or not. They're all just running around aimlessly and nobody looks like they want to be there, especially the manager 'Scott' on one occasion o finally got ahold of them after chasing a medication for 3 days. He promised it would be ready by 5:00. I waited until 6:30 for a notification and never got one and knowing they close at 7:00 I went to the store and asked about it. They said it would be ready the next morning. I said "oh hell no, Scott promised it to me at 5:00 and I need it today. Of course my good buddy Scott got all pissy and said it would be done before close, and it was like I was the asshole. Avoid this place at all costs if you can. Corporate clearly doesn't read these reviews because this place was a shithole 5 years ago and still is.
-
August 2023 by R. M.
The pharmacy is unreliable,I had 6 pills left and ask when I was at the Drs for a refill and she did I went to pick it up 7 days (Later)and they said it wasn't filled cause it was to early and wait 15 minutes for them to fill it,Really had the prescription for 7 days and they wait to fill it, Incompetent people and poor work ethic,I say just lazy workers putting there customers on hold while your getting paid.
-
August 2023 by Dorothy Stewart
The pharmacy is unreliable,I had 6 pills left and ask when I was at the Drs for a refill and she did I went to pick it up 7 days (Later)and they said it wasn't filled cause it was to early and wait 15 minutes for them to fill it,Really had the prescription for 7 days and they wait to fill it, Incompetent people and poor work ethic,I say just lazy workers putting there customers on hold while your getting paid.
-
December 2022 by Deb Kline
I waited in line to pick up medication. I got to the window and was told I had to wait while they took their lunch despite the fact I told them I had a post oral surgery patient in the car and would be unable to return once the patient was out of the car. The pharmacist said he would have it ready in 20 minutes , however that did not happen. I complained was called a liar and told to switch to Walmart pharmacy.
-
November 2022 by Candy Townsend
Never in my life seen such incompetence. Requested script transfered to Walgreens in Warsaw.. lo and behold they dropped scripts from being trasfered. Have spent too much time on correcting this. Also phone call in system sucks takes an act of God to get thru to pharmacy to talk. And the building is fifty and very messy outside. CVS Corp needs to look into the management of this store. Should receive no stars. Be aware!
-
November 2022 by Troy Panning
This pharmacy is closed all the time unexpectedly. When they are open they don’t answer phone, drive thru is closed, and you are forced to wait in long lines inside. Go any where else!!!
