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December 2023 by Lucas Krider
Have banked here for years and never had a problem
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October 2023 by Steve
Short staffed all the time. No after hrs help if you have problems with online or card
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October 2023 by Wade
Horrible place to bank. No after help if you need it. They Are always short staffed. On line banking sucks
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October 2023 by Jen Rupert
Tyson worked incredibly hard to make it a smooth process for me and was incredibly understanding of my PTSD from my time in the USMC.I'm very pleased with the quality of people at the ProFed Columbia City branch. They're all great to work with!
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August 2023 by Kimberly Brindley
We have banked with them for the last 5-6years. We are looking at other banks and will be switching soon. They keep rearranging things so that we overdraft and holding checks when they've NEVER been held before in order to continue to charge us fees. Never had a problems in all the years until recently. They've taken a few hundred from us now. Do not recommend, go elsewhere! We certainly are.
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February 2022 by Nathan Bottjer
This credit union has an account manager that is a complete liar and a moron. I redid a loan to fix a vehicle and they signed off on a title then sent it to me. then they harassed me to send it back so I took it back. then they sent me a letter saying I didn't send them the title then a packet of crap to sign because of there screw up. I do not recommend this credit union at all!!
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November 2019 by janice monnier
I have been banking with profed since they opened their doors in the Columbia City branch. I love this credit union. They have always gone the long mile to be friendly and helpful. I took a friend in and they explained every option to give her the best money saving loan possible. Thanks all of you in C.C. for being a great team!
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October 2019 by Jarrett Smith
I was told my mortgage rate would be locked in at 4.125. They didnt because they thought it might drop more. I asked to lock it in. They ended up getting me 4.5 so 5k extra on the loan for them. I was told my mortgage would be 375 and it is 600 which i didnt budget an extra 2500 a year for. Took 3 months to get it done. Never took that long with my other places. Very disappointing very dissatisfied. I am going to see if another bank will take over so i have trust in the bank. Try Campbell and Fetter out. Way better place to bank!!
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July 2018 by Fortwayne Indiana
They are the best, been very good to my wife an i.
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April 2018 by Terri Platt
I've banked with them for years,& been very satisfied. But recently I went to cash a check there &I couldn't believe that they charged me $3 for a check under $100. I guess it's policies since I don't have anything going in my account anymore. I was just using it for a check cashing place.