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October 2023 by Beth F.
Brandon Cretacci the owner of R & B Auto where we bought our 2021 Kia telluride, has the threatened my life and to sue me because he doesn't like the review I left on all 3 of his companies sites. Here's what I said:We bought a 2021 Kia Telluride from Mark on 7/6/23. We were told it was accident free, even showed us A CARFAX. Not the Carfax to our vehicle. A few weeks later the collision warning starts going off when there is nothing around the car. Which causes car to brake hard, and almost caused accidents. I texted Mike about the issues and he never responded. So, I take the car to the Kia dealership in Ft Wayne, and they discovered not only has my car been in one wreck, it had been in 3 accidents! Causing major damage to the frame (bent), front crash bar bent and front struts/mouths are damaged. They never fixed this and now it's unsafe to drive. Nor did they disclose, per the law, severe frame damage. Matter of fact he lied straight our faces that it had never been in any accidents. Kia dealership also saw that our tires are worn completely down. Oh and because of the previous accidents, the radar/sensor is facing down, which is $1,788 to fix and NOT COVERED BY the 5k extended warranty we bought. Not even covered from Kia's existing warranty. Total as of now without frame repair, we are looking at 3k to fix everything. Now why would someone get financed for 40k+ and want to shell out more money to make it whole again? The answer is WE WOULDNT HAVE BOUGHT THE CAR!!! It should have been totaled out. So, there is deception, fraud and unfair sales practices going on through this dealership. They covered up the true car history to us just to make a big sale. We have contacted an attorney because the condition of this car could have killed our family of 5. Mark, you wanted a review from us? HERE IT IS. We will also be pursuing criminal charges. Update: the owner Brandon cretacci called me after I left this review and made threats to me and my life. I have the conversations recorded. This guy is a loose canon.
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July 2023 by TAMMY CHIAFOS
Kevin went above and beyond with us! He was so professional and friendly. We absolutely love our new truck and the service he provided.
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June 2023 by Cindy Molargik
Kevin Zuleger at R & B car Company has been amazing to work with. After having a family emergency and just plain needing to upgrade my vehicle my husband and I stopped in just to see what they had. Well that’s when I fell in love with my new to me truck and when I say that Kevin worked his heart out to help me get my truck for the payment and the rate that I needed I mean it. He even got my running boards included so that I could get in and out easier as well as brakes that my husband will put on before leaving for Minnesota on Monday in this truck. This truck for being an older girl has less than 100k on it and drives beautifully and thanks to Kevin and his manager this truck is mine and being picked up by me today.So in closing if you want someone to go to bat for you and help you get what your needing and wanting go see Kevin Zuleger at R & B car in Columbia City and stay away from any Fort Wayne dealerships!
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June 2023 by Angela Myers
We searched vehicles on autotempest found what I was looking for at R&B and drove 1 1/2 there. Truck wasn’t quite what I needed and Kevin was very helpful/respectful/non-aggressive manner which we appreciated. He listened to our needs and located the correct truck for us. The truck was ready, detailed, washed and fill-up. We traded our car in minimal time. Our son also purchased a car at the same time in cash. We highly recommend.
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June 2023 by Google user
We searched vehicles on autotempest found what I was looking for at R\\u0026B and drove 1 1/2 there. Truck wasn’t quite what I needed and Kevin was very helpful/respectful/non-aggressive manner which we appreciated. He listened to our needs and located the correct truck for us. The truck was ready, detailed, washed and fill-up. We traded our car in minimal time. Our son also purchased a car at the same time in cash. We highly recommend.
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March 2023 by Russell Labone III
Kevin was fantastic! Helped me find the right vehicle that matched me, went over all the details so I wouldn't be worried about anything and took his time with me. Would recommend to all my friends and anyone else who comes into R&B Car Company in Columbia City!
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March 2023 by Adam Macciomei
I have purchased two vehicles from R&B. Both of which my point of contact and salesman was Ryan. He was great, honest and thorough. I have worked closely with Rick and he has been great as well. Would recommend!
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March 2023 by Joe Johnson
Ryan was one of the best finance managers that I have had the joy to work with. Rick the company sales manager was very quick about helping me resolve my vehicle needs. The company also has delicious popcorn and coffee.
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March 2023 by April Green
I just purchased my first car, a 2019 honda accord sport touring, from R&B car company, at the Columbia city store. The car is beautiful and they guys at R&B treated me great!!I felt very comfortable there and feel I got a very good buy on my first car. Thanks R&B, you guys are the best!
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February 2023 by Dalton Berwick
Big thank you to Ryan. Awesome guy and made the whole process smooth as a first time buyer. Will recommend this place to all my friends and family.
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February 2023 by SNM Flood
Ryan and the guys did such an amazing job. Definitely go see Ryan if u need a car highly recommend R & B
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February 2023 by Harold Brandenburg
I have bought multiple cars at R&B Car Company and always been treat good. Austin found what I wanted and at the right price.
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January 2023 by BreAnna Noel
Ryan was a great person to work with and I would definitely recommend this place to anyone. Great experience.
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January 2023 by Deb Mills
Kevin is a wonderful sales associate!! Not a hard-selling, used-car salesman! He had the patience of Job to answer all my numerous questions and to demonstrate all the "bells & whistles" functionality. His ability to follow up with me in a timely manner was remarkable! He was very trusting (much more than me)! He consistently, and to my satisfaction, addressed various identified issues, including the replacement of a stained front seat and WeatherTech floor liners. I feel as though I have a trusted friend in the used car business! Although I am not yet sure my vehicle choice is the right one for me (i.e. SUV vs. sedan), I fully intend to do further business with Kevin and R & B Car Company, should I decide to trade my new purchase for a more suitable vehicle!
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January 2023 by Anthony Dutt
Stop do not, I repeat do not go anywhere else to buy your next vehicle!!! If your in the market go have the best experience right here at R&B go talk to Kevin and let him create the experience of a lifetime when buying a vehichle!! Kevin and Rick went way above our expectations like you will never experience anywhere else I promise you that!! We purchased a 2015 GMC Sierra on November 17th 2022 and after signing papers and it was inspected they found some issues and I'm not talking small issue were talking major!! Them or myself had no idea it was an absolute fluke. They literally paid to have it fixed and I can guarantee you they lost on that deal and never thought twice about it!! They could of said no were not putting money like that in this truck would you like something else? Now mind you this truck was in the shop for 5 weeks but there number one concern was making it right and they would not give it back until they jnew it was 100% right!! It took patience for sure because I made a payment and only test drove a truck that seem to run flawless and was absolutely gorgeous!! It was frustrating to say but you know what would have been more frususting? Doing business with a dealership that is more worried about profit then you as a customer!! I've been to other dealerships that has made the statement "Were not putting any money into that vehicle" they care more about you at R&B then the sale of the vehichle, so go create your own experience and talk to Kevin in Columbia City and tell him I sent you lol!! Thank you Rick and Kevin for going above and beyond to make sure we had the best buying experience ever with purchasing a vehicle!! I would not hesitate to send people your way!!
