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March 2024 by Grace Davis
My family and I came to this location and had the worst experience with an employee named Joy. She was verbally aggressive with us the entire time we were in the store, from looking at chicks to checking out. She was rude and unprofessional with us and with another employee. She used profanity at the checkout in front of my two children and talked poorly about the other employee to us. I’m more than happy to explain the situation further with management if they would like.
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March 2024 by Angie Person
Decent store
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April 2023 by H Wms
Great, friendly, customer service.
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March 2023 by Cassandra Williams
The customer service was top notch! Greeted as soon as I entered. Gentleman carried my bag of dog food to the register as well. They were sweet to my little poodle. Columbia City location knows how to treat their customers right.
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October 2022 by C Knight
Always quick service, friendly staff. I appreciate curbside service very much, especially with heavy dog food bags.
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September 2022 by Dustin S.
Great service. Jeff was very knowledgeable and helpful. Will make the drive to return due to him.
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August 2022 by Dustin Stargel
Great service. Jeff was very knowledgeable and helpful. Will make the drive to return due to him.
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July 2022 by TopTreasures4u
Super helpful, attentive and friendly.
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June 2022 by Matthew Klaus
They were out of sooooo many types of dog food. But they searched all over the back for what I wanted
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June 2022 by ri jo
This is the best Tractor Supply store anywhereI have been to many locations but this is by far the best one
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December 2021 by Mindy Seymour
I'm fairly certain that the employee didn't understand what was being asked over the phone. She was very rude and short and told us we had to have a number to get the info that we needed. With Covid we are trying to stay out of the store and wanted to verify they had what we wanted in their inventory. She eventually said she didn't have what I wanted to purchase and hung up. I was able to call the Kendallville store and they were able to assist me with what I was wanting to get. Funny thing is according to their system Columbia City had one in stock. I will be doing my business with Kendallville even though it is a much further drive.
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December 2021 by Tia McElroy
Always have a good time. Hey even give my service dog a treat and don't speak to her unless they asked me. This is good for animal stuff boots outside life and plant seeds. I love going in here just wish prices were a little cheaper but if you want a better quality and better experience this is the place to go.
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December 2021 by McMiller Studios
Very good employees especially Zach Watson who I would like the store to close early for on November 21st 2021 so we can play Halo. Thanks.
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December 2021 by Amber Powers
This is another one of my favorite shops they always have my dog food and cat food and cat litter they're always kind and courteous and clean and help you always ask how your day is this is another awesome store to go to and when it comes to animals they get it and do their best to help and the prices are not bad food is good quality
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November 2021 by Derek Hall
Call to ask if they would price match wood pellets said they wouldn't . I went online and says they will price match even online price items. Woodpellets at other store on was cheaper and product brand my differ.
