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March 2024 by kevin frankart
Cheaper than I thought it was going to be.
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April 2023 by Helen Braden
Had trouble with the text link for drivers license picture. But they were helpful with reminding me that I needed a dolley
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January 2023 by Rhonda Knepple
A great overall experience. The truck was well maintained, and employees promptly attended to us. Prices were reasonable.
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November 2022 by Zach Osborn
Used cash and paid in advance. Got charged on my card anyways for the full amount. DO NOT USE CASH. Conveniently there cameras only go back 4 days on my 5 day rental.
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August 2022 by Elizabeth McMahan
We were notified 2 minutes before our pickup time that they didn't have the truck that we were guaranteed for. The next closest option is 20 miles back to the direction we came from adding milage and another hour onto our trip.Had we been called even an hour before, we could have saved a lot of time and gas.
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August 2022 by Jennifer Wilson
Great customer service
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November 2021 by Cody Honaker
Called to ask if they had a small enclosed trailer and the gentleman who answered the phone said no sorry none in their lot.... I was sitting in at Wendy's and he had 2 on the lot. Obviously they don't NEED the business and would recommend renting elsewhere
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October 2021 by Matt William
Terrible experience,, overcharged,,no return calls,,will post long detailed comment shortly
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April 2020 by Devin Bassett
Workers were helpful and friendly. Would use this location again.
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March 2020 by Shaun Jones
Nice owner
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June 2019 by Brandon Harmon
Owner here is rude, and will waste your time with uhaul trailers that don't have proper working lights and then tell you to just drive it as is. I refused to do so, and he suggested I pay more for another trailer due to his faulty equipment. After trying every trailer for 56 minutes, he got a bad attitude when I asked if he could do anything to make all this wasted time worthwhile. Ended up renting a trailer at another location instead. I will not be supporting this bad behavior with money.
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January 2019 by Sandra Bliss
Each u-haul company has their own owner. What I mean? The u haul in Warsaw, Indiana is a franice of the original u haul. The u haul in Warsaw Indiana is running by a realty company. I rented a u haul storage unit in September 2018. I only had the unit till October 5 2018. The payment was not due till 10/15/2018. The company took out the 65.00 out of my account. I did not have my stuff in the unit on 10/15/18. They have not return my 💰 back . So my advice do not give your credit card info. Just pay cash and get a receipt because they do not like to do a refund
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May 2017 by Jim Bowers
Fantastic service. Helped me get hooked up properly and made sure everything was safe. Would do business with these people again in a heartbeat.