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August 2023 by Dirtbillys nv
Terrible staff! Over priced!
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July 2023 by Katrina Haley
It was wreat like always
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May 2023 by Jonathan Jones
I was very surprised at the selection of high quality flooring options this place had available - and for great prices to boot. Their carpets are vastly superior in build to places like Lowe's and only a fraction of the price. Austin was also extremely helpful with any questions I had. I'll definitely be going back!
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March 2023 by Graham Hill
Austin was very knowledgeable and helped us with our carpet needs. Troy helped with delivery and made sure everything was smooth. Will be coming back for our flooring needs!
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November 2022 by Jack T.
Wonderful place small business family like took great care of us manager and sales person came and checked on our job 2 times to make sure things were going okay overall extremely impressed my sister is also really happy with her flooring job aswell great people to work with
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April 2022 by A M.
A 2 man, 2-day job turned into 8 business days. Installers showed up the 1st of 2 days at 11 am and left at 4 pm, sure they were friendly, however, didn't have a clue what they were doing. Customer Service shouldn't set up jobs knowing full well their installers can't complete the work as promised. Upon the 4th day, I asked the installers not to return. Too much to even go into detail. Cut carpet crocked in doorways and expected us to accept it. Didn't match the pattern in the stairwell, cut the last stair too narrow, and said it was the stairs (well we measured it and it was clearly an error on their part). Lastly, their Manager, if that is what you want to call him lied to our face during one of his many visits throughout the 8-day process and said he brought the owner's brother, the guy looked at me and said I am not!!! These are the type of people you will be dealing with, you can't expect to get the truth from anyone. If you want top-notch installers this is not the place for you. Mistake learned and this company was referred to me........... I had to follow up around the house and touch up the paint on the trim that they scratched all up, it was ridiculous. Run from this company. Nothing good can come from it.
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March 2022 by Chayla Robertson
Amazing service from amazing people!
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March 2022 by Austin Miller
wonderful place to go to get all your hard and soft surface needs very friendly environment and easy process to get what you need and get it installed
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August 2021 by Austin Skittles Miller
Great place to get all your flooring needs from installation to the overal purchase of great quality flooring
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March 2021 by Tessa Tucker
Worst customer service. Guy had no clue what was going on. Heard them talking rude about me while on the phone. Told me to call back in a month regarding a refund I had already waited a week on calling about. Never will they get my business again and I will not recommend them to anyone.
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March 2020 by Dale Lucas
I hired them to do a commercial job. Paid 5036.39 dollars for a job I had to complete myself. They removed our trim in whitch they broke! I was told they were not aware trim had to be taken up. Worse customer service i have ever experienced. No one knows what the other is doing! Because of lack of communication in there company. My job was not completed ! I will not use this company again.and i would caution any one else that is considering them for work.
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March 2018 by R L
Installation was terrible. There are a lot of very visible seams. We have made multiple attempts to get Carpet Mania to correct the problem and they have ignored us. 1500 sq ft of what we were told is a high quality carpet already has traffic/wear patterns after 3 months.
