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October 2024 by Kristy Adams
My friend purchased a phone from Cricket Wireless over the phone. They took her order and her payment, they shipped the item to the wrong address. The phone was never received and when she called back to get a refund, they told her they could not find any evidence of her purchase. It was as if she did not exist in their system. They kept her money and she never received the device.
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September 2024 by Julie Zeigler
Luis is amazing and territory Mgr Jay was great. But the 2 ladies I have had to deal with in the Columbus store leave a lot to be desired. Very unprofessional and did not get any project finished and said one thing yet nothing was done as I was told they would be
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April 2024 by Kelli Velasquez
Frustrating experience in the store. Spent 45 minutes trying to get an issue resolved but the problem was not fixed. Customer service via the website was able to fix the same issue within 5 minutes.
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September 2023 by Tim Barnett
I had a great experience in this business. the staff are great. its just hard to find. look for panera bread. panera is 75 feet away from cricket.
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September 2023 by Karina Sebas
The women who attended me and my mother was falling asleep. She would say some words and all the sudden she would freeze and close her eyes and almost fall backwards.
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August 2023 by Savage Jody
Great Buss
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June 2023 by Baylee Talkington
Hours say they close at 8 but doors were locked when I went there at 7pm has your hours changed ?
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June 2023 by Patricia Roberts
Looking for deals.
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June 2023 by Howard Trapp
Good but not TMobile
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May 2023 by penny anderson
Cricket in Madison Indiana is the only cricket to go to the staff is so helpful mindful and very kind Wes the staff he is absolutely the best ,thank you Wes for your kindness and support your very much appreciated!!
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November 2022 by Potadonk π
Pretty inexpensive and you usually get out of there in a timely manner.
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September 2022 by Lance Mewes
Worst customer service of all... tier 1 then another hour tier 2 another 72 hours tier 3 fixed problem and I'm on hold same problem... good luck comcast has terrible service in Columbus good bye comcast switching back to real service tomorrow ?
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June 2022 by Tre Pastrick
Employees very helpful and friendly
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April 2022 by Pat Boing
Jerrika was very helpful in resolving my sim issue. This was my first time in the store and would not hesitate to recommend to others.
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March 2022 by Andrew Bare
Love this location its a second home to me ?⭐️⭐️⭐️?