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November 2023 by Brooke Simmons
Fantastic customer service. Able to drop me off at home and pick me up, as well as get the work done in a timely manner. Highly recommend.
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November 2023 by codie hagerdon
Needed them to check out a few things on my car. They did a good job and now my car runs great. Very friendly and know what they are doing!
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October 2023 by Teresa Weichman
I brought in my sister’s car with a low driver’s side tire. It was discovered that a nail had penetrated the wall and we needed to get two new front fires. Best one staff explained the options we had and together we chose the best option for this situation. Awesome, helpful experience!
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October 2023 by Breanna Russell
I always have a great experience at best one tire shop in Columbus and today was no different. After being towed to their shop when my car wouldn’t start they were able to test my battery (I was totally prepared to buy a new one) and recharge it for me (FREE of charge) after they showed the battery still had a lot of life left in it. I appreciate their honestly and will be back when I do need to replace my battery. Thanks Logan for all of your help today!
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October 2023 by Kris Slevin
I would recommend bringing your car here for excellent service! I have walked in twice now and they took my car right back and we’re very quick and thorough!! Keep up the good work Beat One!!
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October 2023 by Sam Rizk
It was a great experience,The receptionist explained me the issue with my car clearly without any technical explanations. He also reviewed the results after repairing.Highly recommend.
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September 2023 by Bruce B. Bowman
Great service, friendly staff, excellent pricing. Had an alignment done on one vehicle, oil change, tire rotation and balance on the other. Cheaper then everyone else in town. Staff was also professional and nice. Service was also very speedy and done in a timely manner. Definitely recommend.
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August 2023 by Philip suttles
Bought a boat over an hour from home. Tires were dry rotted so went there for Tires. Found out one wheel bearing was so bad wheel was about to fall off. They went out of there way to help me get it replaced so I could get it home safe. Even made me a great deal on a new wheel and tire for spare. Supper nice people that believe helping the customer is the best way to do business. Don't hesitate to go there. Phillip Suttles
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August 2023 by Tracy Ballard
Brought my truck to Best One for new tires and it's been a terrible experience and it's still on-going. My truck drove better with the old tires on it compared to now with New tires and alignment. 1100.00 later and it still won't hold a straight line period. I'm going back tomorrow for the 6th time for them to try again. Needless to say I'm over it, I've never had a bad experience with tire installation in my life .
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August 2023 by Jezwah Borjair
Best one is a trust worthy place to take your vehicle. After hearing some noises coming from my vehicle I brought it in, they lifted it up, checked it out, and I wasn’t charged a dime. Very impressed with their service.
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August 2023 by Sarah Crossland
Scheduled an appointment for a tire alignment and they got it in and completed in about 20 minutes. The only downside was the entire floor was sticky and super dirty/nasty. It wouldn't stop me from going back...but I would have worn different shoes.
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July 2023 by Shine1moretime
I have been to this place for oil change and brake jobs for 10+ yrs. I have been mostly satisfied with their work until recently. Long story short. I went to this place to replace rear braking pads in March 2022. I moved out of town in June 2022. I went to a different shop for oil change in March 2023 and went to another shop to replace my tires in June 2023. The tire shop people told me one of nut was not mounted correctly so they had to break one wheel stud in order to put on new tire. I am one hour’s distance from Columbus. Today I went to the Best One of Columbus and the guy in the front desk told me it’s not their fault and other people may have done this because he saw the service record in March 2023. I told him it was just oil change. And I would just go to the shop where tire rotation would be done. He just printer an invoice of $200+ for wheel stud replacement labor and parts. This place used to be good and people used to be nice to customers. I would NOT recommend this place anymore.
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July 2023 by Mallory Fehl
My experience at Best-One was incredible! They were so helpful and attentive. They kindly had my tire fixed and me on road within an hour and a half and I am so grateful for the work they did.
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July 2023 by McClain Clotfelter
Great. Had two tires replaced on a sedan. Didn't try to upsell on any products or services. Had the right tires already in stock. Walked in at 8:30am, car was ready ready for pick-up by 11:00am. Would highly recommend based on my experience.
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July 2023 by Ronald Stone
Bought tires elsewhere, had them installed here at Best One of Columbus.Next day noticed one of the tires had lost 15 pounds of air. Also I found a brand new wheel balancing weight laying on my driveway.I took the vehicle to a different tire shop (due to being out of town) and they reported that a bad valve stem was causing the leak and that all four wheels were "way out of balance".So it appears to me that someone didn't do their job correctly.