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March 2024 by Amanda Baker
Today was our second time with Emma helping us and she is great! She is patient and friendly. We will definitely be back!
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March 2024 by Andrew
Was a awesome place Thank you Emma for everything
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February 2024 by Jessi Herr
Thank you Tiffany for your excellent customer service as always.
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February 2024 by Jason Dwenger
Always helpful and professional.
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February 2024 by Sabrina Fraley
Love coming here to get any of my jewelry needs. Thank you for awesome service for me the last 6 years!
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February 2024 by Shane Pierce
Nice place with what seems to be fair prices! Google maps takes you to the wrong shopping center though. It's in Columbus Center.
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January 2024 by Jim Roth
Tiffany was extremely helpful and courteous in helping to replace our lost rings. She is superb!
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January 2024 by Rodney Kinman
All of he ladies that helped us were Super nice and professional, very good experience
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December 2023 by Ron Bridgewater
I recently purchased an anniversary band for my wife. I found Kay Jewelers to be extremely helpful with a great selection from which to choose. I especially appreciated the knowledge and kindness of employees Jessica and Tiffany. I felt they genuinely wanted to help my wife and me feel good about a purchase rather than just make a sale. Will definitely head back to this KAY for next jewelry purchase.
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November 2023 by Mike Shaffer
The person helping me showed plenty of options. After my choice, she worked through an issue in the system to apply my online coupon. While working with the computer, she cleaned the jewelry for me. Very nice touch!
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October 2023 by Toyota 1
I grew up in Columbus, but now live in Indianapolis. This is a terrific location, with a great selection. I was highly impressed with all the staff, I encountered during my 2 recent visits. I especially wanted to say thanks to Sandra for her impeccable knowledge, professional assitance during the selection of a beautiful engagement ring!
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September 2023 by christiana alstatt
I had a wonderful experience with Sandra today! I went in to get my ring resized.She was patient with me (I had my 2 toddlers with me) and took time to explain what services she suggested for my ring.It was nice working with someone who is obviously passionate about what she does!I would recommend to anyone to ask for Sandra when you go in if you want professional and friendly service!
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July 2023 by Haley Bland
They always are cheerful and happy to help! They have taken care of my ring and repairs, even when I’m terrible at keeping up with the warranty checks. The price for repair is fair. While I was in today there were customers with little patience or people skills and the employees kept their voices calm and collected and cheerful I was super impressed. Shoutout to Sandra!
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July 2023 by Anna Hill
I am APPALLED at the bad customer service we received today. I even called ahead to let the workers know what we were looking for and for the occasion. To not even be acknowledged standing in front of them was beyond frustrating. You’ve lost customers and sales. So disappointing. Beware anyone coming to look for jewelry these employees are rude and are unwilling to do their job.
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June 2023 by lino magno
Amazing selection. Big store. And they even have a kids corner. Went during the diamond remount show. The staff was wonderful.
