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September 2023 by Linda Clark
We have multiple gift cards recd & purchased for various occasions and liked buying 4 washes, receive 1 or 2 free w purchase.... have not been able to use them as Top Dog has been closed for many months "due to maintenance" with no updates to the public. Used to stop in occasionally to find out when it would reopen now unable to gain any info. Sad. We've moved our business to Kind Car Wash. Best thing to happen to Columbus.. really frustrated with throwing $$ away at TD.
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July 2023 by Frank S.
I complained to the Indiana Attorney General when Top Dog failed to honor gift cards. These cards had Top Dog logos on them and I had used them prior to the car wash being closed most of the winter. They told the Attorney General that they decide each case at the time. This tells me they have cheated other people.In any case they are still not honoring their gift cards.Here's their reply:To Whom This Concerns, I received a letter from the Indiana State Attorney General's office regarding the above case number. After reviewing the complaint this is what happened. We have situations like this that occur occasionally and after speaking with the customer at that time a decision is made from that discussion. There is no way to remember one customer, what was discussed and what the outcome was. We do not just turn customers away; we have guidelines and adhere to them so that all customers are treated equally. We purchased Top Dog Carwash in January of 2022. We have no way to verify purchases, amounts purchased, services prices have changed. In November 2022 our carwash was struck by lightning and the carwash automatic tunnel has been down (not operating) ever since. Agreed situations like this are unfortunate and we apologize for the inconvenience to each customer each time it occurs. Sincerely, George Cronk (General Manager)
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March 2023 by Pam T.
Our car wash has not been open forever! No closed sign and u have to pull off 4 lane traffic to find it's closed.my husband and i both have wash cards as gifts.
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February 2023 by Frank Shaw
I went there to use one of the remaining prepaid interior cleanings and was told my card was outdated. They screwed me out of the money I spent buying the card. Then they had the nerve to ask me to pay for cleaning my car. I don't send good money to bad people.
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December 2022 by jessie kimberlin
I have had the premium monthly car wash plan since April. I have had problems with them for the last couple months with my car being clean after it's washed. I have brought it to the attention to a couple of the employees and they have gotten hateful with me or told me to go through it twice if I wasn't happy with it the first time. I decided to pause my plan today for the month and the guy told me they would not wash my car tonight even though the month I had paid for wasn't over yet. They were rude and I doubt I will ever go back now.
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December 2022 by Catherine Terry-Elstun
The best my car has looked in a while. They took good care of my car. The people are friendly too.
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November 2022 by HALEY
They provide excellent customer service and fast service. They offer a large range of services. I have a monthly through them and it’s cheaper than buying single washes. It save a lot of money. It’s the best value in town!!
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September 2022 by jessie kimberlin-arnett
It's okay...they have changed something's since it's under new management...I don't think I will continue my monthly package with them...
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August 2022 by Tyler Davis
They are closed way too often, always when I want to use my unlimited wash. Also, they make you come into their office to cancel the unlimited wash plan, and won't do it over the phone. Are very rude about it.Services: Vacuuming
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June 2022 by April Phillips
Not too bad of a wash, very streaky with lots of water spots! Also, the young kid who slammed my side mirror on my truck better NEVER do that again! It hit the glass so hard I thought my window was going to break! Plus my side mirrors are electric close and it didn't want to open again with the button until after 3 tries.The only saving Grace was that hospital employees get a discount on the most expensive wash. Otherwise I would not have been very happy with Top Dog at all, especially since this was my first visit there!!
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April 2022 by Rita Watson
I have always used Top Dog to do the inside cleaning on my car and I have ALWAYS tipped well! Yes, if you’re not happy with the job you paid them to do, do it yourself. They did a awful job this morning and I tipped the 2 young guys $15. each. The guys that use to work there did an awesome job..sure missed them this morning.Services: Auto detailing
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March 2022 by Amanda Fipp
I was extremely impressed with how clean they were able to make my car! Especially, Eli; he did a phenomenal job! I let my car get beyond messy and he did a fabulous job of making it look almost brand new! I highly recommend!Service: Auto interior vacuuming
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March 2022 by Cindy Loo-hoo
Car wash is good.Vacuums are sufficient.Was disappointed they've cut detailing to a few days a week.Was wanting a clean vehicle inside/out for a funeral, and I'm not aware of any other car wash places that offer the service in Columbus.If you want detailing call first, they don't do it at request any more, so find out days available before you waste you'r time as I did.Btw..was annoyed when I was there, but I defiantly remember Friday being one of days they detail..hope that helps..
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March 2022 by Sean Spates
I like how they prewash the car. And I also like the slow speed with which the car moves through the washer. Cleans the car very well and Top Dog Wash has become my go-to car wash instead of Crew Car Wash.
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March 2022 by Penny Myers
They did a wonderful job cleaning the interior of my car. I highly recommend Top Dog! Thank you so much.