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February 2024 by Toni Grider
Fast and easy, great experience all together
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January 2024 by Robert Topliss
People were very nice and helpful at getting the rental inspection and turn in completed.
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July 2023 by Anchit Bharat
Becky was awesome!
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June 2023 by Lora Freeman
When I saw that my rental truck was gross and dirty, I took plenty of pictures just to be safe. Didn't matter bc I was charged a cleaning fee anyhow! Even though I sent proof. And I guarantee they never cleaned that truck!
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May 2023 by Ron Ferril
If you’re in the move, get a U-Haul
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November 2022 by Al
Incompetent staff, was told I can’t return unused Uhaul boxes. I brought the truck clean, they lied to corporate Uhaul and said it was dirty and charged me $25 cleaning fee.
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November 2022 by Al Shegarfi
Incompetent staff, was told I can’t return unused Uhaul boxes. I brought the truck clean, they lied to corporate Uhaul and said it was dirty and charged me $25 cleaning fee.
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September 2022 by Devolyn A.
We ran into a problem on the Ohio Turnpike, headed east. We needed a trailer quickly that would enable us to get home. The owner/manager of this U-Haul location patiently answered questions over the phone. After deciding that this was our best option, we arrived, & he helped us measure the trailers to choose the best one for our needs. He stayed with us to ensure we were loaded. He was friendly, professional, & patient. We are happy & relieved customers!
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October 2021 by Cameron Oathout
I reserved a 9' van the night before pick up and upon arrival I had a 10' truck waiting for me. I was charged for the 10' truck when I was quoted for the 9' van. The representative of the auto shop attempted to call uhaul customer service but was told that they couldn't give me what I had been quoted for. If you're going to have a reservation system and give people a quote then you should stick by your word and not charge them 80 dollars more. That will be the last time I use uhaul for anything and as a military service member I will be sharing my experience across the board.
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October 2021 by Francisco Jimenez
Very unprofessional as soon as my wife return the U-Haul she started to getting inbox from an employee that works at a front desk at this place.? talking about giving her a discount if she getting contact with him next time.
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September 2021 by Trevor G.
Rented a 26' truck and auto transport for a cross-country move...Bottom line: go somewhere else, these people suck1) plan a few extra minutes when calling them because it takes 3-4 calls for someone to answer, yet when I walked in the door a few mins later, very little was going on. 2) they listed the outgoing fuel level at 1/2 but when I got in, it was between 3/8 and 1/2 - shame on me for letting it slide...3) regarding the trailer, the guy said something like "alright you're good to go everything's hooked up and checked" but when I got a few miles down the road another driver told me my trailer lights didn't work- had to go back and get a wire harness to connect the truck & trailer
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May 2021 by Carla Tungate
Fast and friendly service with easy returns.
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February 2021 by cj elkins
got my u-haul truck and it was dirty in the back and i filled the truck up with gas back to where it was when i got it and then i got charged for them to clean the truck that was dirty when i got it i would not go there and get a truck i would go else where
