The UPS Store #2382in Columbus provides a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally-owned and operated store is always ready to assist customers with their needs. Despite often being understaffed, the dedicated employees work hard to serve the busy customers, even skipping their breaks to keep up with the demand. The store has recently introduced self-service kiosks, which have helped to reduce wait times. Customers praise the staff for their patience, kindness, and attention to detail, even during the busiest times. In addition to shipping, the store offers various other services, such as copying, laminating, shredding, and faxing, making it a convenient one-stop-shop for many customers. The staff is knowledgeable and helpful, guiding customers through the available options and ensuring their needs are met.
Amazing customer service from Shanea she went above and beyond! Excellent service!
April 2026
The clerk waiting on me looked EXHAUSTED and hungry. However, she treated me with so much respect and got my package taken care of record fast! I wish I would have gotten this gal’s name!
April 2026
The friendly service! I use this UPS location quite a bit and every time I go the employees are so nice & welcoming & and willing to help & answer questions. They never make me feel ignorant bc I don't know something and are willing to find answers to any shipping questions.
