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January 2024 by Kalli Richardson
I have my ups and downs with Natco but overall, they are all wonderful people who really do what they can to help you. Right now, I’m going through some stuff at the bank with my account that isn’t anything I or the bank did, but they are definitely helping to solve it.
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October 2023 by Kellis Allen
Natco employees are always willing to assist in any way they can. Very friendly and courteous.
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September 2023 by Alex Henderson
Worse experience in my life... their mission statement is to make the community stronger but literally got caught stealing from me and trying to hold me accountable for something that was their fault and made me accountable then denied to help me because I didn't put my bigger check in direct deposit but left deposits worth almost 300 to keep there telling me checks I'm the designated payee to do not count torward my income but if I bring my big check to you them you would help me after im eligible for another "freedom fast" loan... completely no help at all after you stole from me and kept telling me I was in the wrong until a actually good person who bothered to listen seen the error and admitted that you dropped the ball i could have been as greedy as your bank was and sued you for a pretty penny but chose to keep my standing good just to be told basically my money isn't good there, perfectly fine with me those aren't even my main incomes and I'm definitely switching all my deposits after this and finding a bank that doesn't steal from you then makes it worse denying me help and telling me checks with my name on them don't count and it's not the reason you fed me about it being in the children's names because they have "payable to " with my name and you had no issues stealing them and telling me they don't count suddenly I would never in my life recommend doing business with you guys I have other assets I included that were completely ignored I'm my applications as significant liquidated funds, miscellaneous income like child support and more but yeah, let's tell him his money is no good here, sure you wrote off the charge but hey it's your loss, very highly dishonest, crooked and negligent of your management. You won't get anymore from me and I ought to press the issues and take you to court and subpoena the recordings of your staff calling me a liar, insisting I was the one not listening and talking crazy to me while you stole right in my face and denied the fact that you messed up till someone who actually had a heart fixed it. My express apology and wish to recover in good standing apparently wasn't reciprocated. Slander, emotional distress and defamation as well as the theft and dishonest attempt to hold me responsible for your fault and yeah, not mad anymore just done with natco... I have some options to consider because your conduct was beyond the line.
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September 2023 by Mike Venable
Natco Credit Union has outstanding customer service, always come through for us in a pinch!
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July 2023 by Ben Goodnight
Super happy with NATCO! Always very helpful and quick at getting things done and taken care of! Thank you for making it all easy!!
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May 2023 by skye harris
Paige was great! Was able to get approved quickly. Answered all my questions with kindness. ?
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March 2023 by Treva Haynes
I was very pleased with the online process and the immediate response. Hallie was amazing and everything was done very quickly and easily. I am a happy Natco member. Thank you!
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March 2023 by Cara Pennington
Loan experience was fantastic. Paige was quick to respond, knowledgeable, and provided excellent customer service.
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March 2023 by clay smith
Jolene, Emily, and Amanda were super helpful, super quick, and made getting a loan so easy. I never have trouble with Natco !
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March 2023 by T Trotter
Jolene and her loan team always deliver when asked upon. Request and process loan all under 24 hours.Great job!
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March 2023 by Tommie Walker
Great customer service and friendly helpful faces all around from the bank tellers to the loan officers A+ service
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February 2023 by Jeff Kinder
Natco credit union has made my experience for getting a loan very quick and easy. They were very polite and knowledgeable.
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December 2022 by Daniel Smith
Jolene is awesome !!! For going on 10 years she’s been there helping people in anyway possible. When you talk to her you can tell she cares and wants to help.
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December 2022 by Tina Burton
Natco Credit Union Is A Wonderful Credit Union . Their staff is always so courteous, professional, and prompt. Natco Credit Union is a Credit Union where they absolutely care about their customers. I would most certainly and definitely Recommend Natco Credit Union. I give them A 5 star rating. I'm so thankful for Natco Credit Union
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December 2022 by Meagan Stoker
Desiree helped me and it was very quick and painless for me! She was very transparent with me about what to expect. Highly recommend.
