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October 2023 by Brennan Dale
I can’t Brag enough about the staff here! Jerry and his counter parts are top of the line and awesome people! They made the car buying process easy and fast. If you want a dealership that’s honest, trustworthy, and down to earth people, this is the place for you. Not only was Jerry top notch, Devin helped with the finer things. Stood there and made sure I knew how to operate all the bells and whistles, helped with the app and made sure it was all good! I’ve been to plenty of dealerships, this by far is the best. I’ll 100% drive out of my way for these guys! I can’t say enough
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October 2023 by ray peeler (VAT_op)
Good people working there and good prices. I did all the shopping on their website, so it was an easy experience once we got there. I'm grateful they make the carfax available on all their pre-owned inventory online, so I was able to make pretty good comparisons from home, on my time. Thx to the team at Heritage Ford
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September 2023 by Jonathan Puzon
They where quick and efficient with our time together. Very friendly and helpful staff. Will recommend and return for future business.
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August 2023 by Patrick Duggan
First NEVER buy a Ford, and certainly don’t buy it from Heritage Ford. Bought a new 2022 Ford Expedition in Feb 2023. Within 60 days the backup camera stopped working. A visit was made to a dealer closer to my home to process the warranty. They have had customers waiting over a year for the same camera and still have no timeline on getting more. I received emails from Heritage Ford asking about how I liked my vehicle and responded with my issues, still have yet to hear back. Called service to have them look at the issue and the first possible appointment would be 2 months and that’s only because it was “new” but they were rude to talk to. Sales wouldn’t do anything to help and suggested I leave my work elsewhere as it may get a camera sooner that way. In the same vein also admitted this has been an ongoing issue for a long time even though it wasn’t mentioned when we bought the vehicle. Shady issues from Ford and unethical handling from Heritage Ford. I have family that work for Ford and I get A plan, and yet you could not even give me another Ford. I would happily get my money back and buy something else but without a working camera surprise it’s not worth even close to what I owe or paid for it. Have had to come out of pocket to buy an external camera just so it can be driven safely.
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July 2023 by Sarah McClure
Wasted so much time and energy trying to sell my car here after being told all my documents were good to go. Lack of thoroughness / thought to ask me a simple question led to me making a 3 hr round trip and being told it wasn’t possible for them to accept my title and buy my car until I go to the DMV and get a new title. I sold it to Carmax with no problems at all with the same title. I wouldn’t waste my time driving here if you’re not local.
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July 2023 by Macaroni Gaming
Horrible experience was told yes I can come test a car l let them know I’m 30 mins away, they say ok we’ll see you then. Get there and they tell me it’s sold! I drove 1 1/2!!
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June 2023 by melissa deaton
My husband and I had visited another dealership before earlier in the day and no one even acknowledged we were there. That is when we drove down to Corydon and visited Heritage Ford. Salesman, Tim Tanner, greeted us at the door as we were walking up the sidewalk. He was very helpful with answering our questions relating to the Bronco. He was happy to allow us to take a comparable vehicle for a test drive to see if it was a good fit for us. Because he was willing to go the extra mile for us, we purchased my husband's dream vehicle on the same day!
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June 2023 by Anthony Dykiel
Beware of false advertising at this dealership. From what I experienced they will very clearly advertise online certain special rates and promotions ending on 5/31/23 but will not adhere to them. They will just ignore what they promote online and try to sell you different prices and ignore their promotional rates and prices. They didn't even try to say something like "oh that was an error online and should not have been listed." I would have understood that because mistakes happen, but they just ignored it and tried to push different prices. When we inquired about the promotion they had online. They said this vehicle didn't qualify even though it was listed in the vehicles that qualified for this promotion online. Like it literally said here's the promotional price Plus 0% APR and here's a list of vehicles that qualify for this promotion listed below. I showed them what they had listed online and said that it was false advertising to promote something online but not stand by it in the dealership. Then the financial manager or dealership manager or whoever was behind the counter got mad and said "we don't do false advertising". Then I said it is if you don't support what you're advertising online to your customers. It's clearly false advertising, or some would call it a bait-and-switch. Again I would have understood if they would have said i'm sorry that was a mistake online. But they clearly ignored what they were promoting online and trying to sell something different in the dealership along with them getting very defensive and mad when I ask them about the online promotion. I just got up and walked out. I am not giving them my business and I would recommend that if you choose to give them your business, make sure they honor what they're promoting and read all the paperwork very carefully. I hate giving negative reviews so I'll end on a somewhat positive note. The sales guy was very nice. I don't fault him at all. He was under the direction of his management. The management at this establishment is the issue with what they promote online and in the dealership as well as their attitude and customer service or lack thereof. But the sales guy was nice and knowledgeable.
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May 2023 by Mathias Huncilman
Had a great experience at Heritage this weekend. Devin and the finance department stayed late on a Saturday to get me in my new car. Price, and service were above and beyond. I was very well worth the drive to Corydon for the best car buying experience I’ve ever had.
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May 2023 by Jodie Giltner
I bought a 2014 Camaro SS 5-19-23 for $24,000. Everything seemed ok. But as I left, I noticed the radio, turn signals, trunk release, and heater control lights all did not work. I called and the General Manager told me I signed "as is". And told me that it's all in what you signed. I told then that I drove an hour and had asked if everything worked. And was told yes. I realized you don't get much for $24,000 these days. And he agreed. Very disappointed.
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February 2023 by Ramanda Archibald
I bought a car for my son on Jan. 31st, 2023 after test driving it the night, in the dark, before. We drove it home and the next day we drove it to my sister and brother-in-law's house to show it to them. My brother-in-law popped the hood to check it out and when he went to close it it wouldn't latch. I called the dealership and because I bought the car "as is" they wouldn't fix it, but offered to give us a discounted rate of $225. I know that I am partially to blame for not checking every little thing, but seriously, the hood latch. What really upsets me is that Devin Bledsoe and his manager knew that I was purchasing the car for my 16 year old son and they sold it to me knowing that there was a safety issue. That is irresponsible! I will never do business with this dealership again and I will tell everyone I know not to either!
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January 2023 by Lexie
Ordered a vehicle with Dicky Sutton and can’t say enough good things about him! His willingness to go the extra mile for me as a customer does not go unnoticed!
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December 2022 by Josh N
Bought a car here and came from out of town to pick it up. Very quick process with great service. They did not try to sell me anything extra or charge huge dealer fees like some places. Highly recommend.
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November 2022 by Michael Higdon
Took our F-150 in for service. Amber was awesome to work with. She kept us updated on our vehicle repairs. Fast and efficient service.
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October 2022 by S T
We came from out of town and purchased a truck there and received personable, courteous service from the time we arrived on the lot until the time we left. Everyone was nice and respectful. The price was reasonably priced as well. Devon was our salesperson and he was honest and ethical. Which can be hard to find when looking for a new vehicle. We will happily do business again with Heritage!
