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November 2023 by Chami
This is by far the worst H&R block I have been to. They charged me so much money and ended up completely messing up my taxes. So many documents were not submitted and I still have not received my refund. When I asked them to review the letters that I received from IRS, no one even bothered to work on them to the point two months later I had to go to a different location in Louisville to fix all the issues that were done by Corydon H&R block. It is November and I still do not have my refund because of all the errors done by the Tax specialist. Very unprofessional and lacks any tax preparation knowledge. I do not recommend this place.
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May 2023 by Michael Jones
But shouldn't cost 300+ for single filer
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March 2023 by Branden Morgan
Tiffany Camp does a very good job. She's very professional and efficient.
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February 2023 by Kristy Yeager
Christina Peters is very very friendly and knowledgeable and she goes above and beyond to make sure you get every penny you deserve. Ladies up front were exceptionally friendly and the whole appointment went great. No complaints what so ever.
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April 2022 by Jeremy Locke
I'd give it a zero if I could. Christina Armstrong messed my taxes up and will prob cost me an audit because she don't know how to listen to her clients. Thanks for nothing I will be filing a complaint with someone up the chain for my tax service money to be returned since you couldn't properly do your job and caused me so much mental anguish dealing with the IRS automated system during tax season. I've been going there for 18 years but will be finding someone new next year for sure. Maybe Jackson Hewitt will know how to listen to their clients!!!!!!!
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March 2022 by Stephanie Pate
She was very helpful and gave us alot of info for next year taxes. I would recommend anyone and everyone to H &R Block.
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February 2022 by Jason Orme
Mrs. Smith was very thorough with my tax preparation. She took the time and explained every question that I asked of her. And represents H & R block in a very professional and yet courteous manner.
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February 2022 by Jimmy Miller
I go there every year have for years never had any problem out of them always fast an easy to get taxes filed by a professional
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February 2022 by Brittany Haycraft
I have always been pleased with my service from H&R Block and plan to use them every year.
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February 2022 by Steve McDonald
Good service. Explained return nicely. In and out in a very reasonable time.
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February 2022 by Joyce Keeley
I always use h&r block I do better with you all and the tax preparer is always nice
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February 2022 by Candace Brooke Wooten
I’m not a complainer, I don’t leave reviews, I understand people are only human and mistakes can happen, and I’ve been very patient. I’ve used H&R Block for years with no issue in fact I’ve sent many people to them. Mickey is always great at the desk the minute I walk in she’s on it. The girls doing my taxes have been great till this year. This year I had the misfortune of having Ann Smith. 1. She was over an hour past for my appointment time. 2. No apology or concern for my time only complaints about the client before me. 3. Said she would check my taxes with my husband on them and without even though I told her multiple times I didn’t have his paperwork and wasn’t filing with him. 4. Complaints about me being booked on her schedule because she was supposed to be leaving. 5. Trying to rush me because I has having trouble getting logged into an account to send her the paperwork she needs ( I did forget a piece that was on me). It felt like I was taking up too much of her time even though I hadn’t been in her booth for as long as I had waited on her. 6. Scattered work, was not listening or paying attention to what I needed. 7. Failed to file correctly for the type of payment I was asking to receive. 8. Didn’t offer the emerald card that they promote (I had to ask). Was told check or direct deposit where my options until I addressed her on the subject. 9. Was misinformed about how the card worked. 10. When I realized there was a mistake and went into the location, she was already defensive and displeased that I showed up instead of calling her directly. 11. When she found that she made the mistake, then she offered to call a supervisor and call me back, instead of taking immediate action ( I mean this is only my money and we’re only talking about dealing with the irs, no reason to worry or rush). I asked why wouldn’t she call now so we could all sit in on the call so that there was no miscommunication and she seemed confused as to why that could be helpful and why I didn’t want to wait. 12. No apology for the mistake but she’d take 39.00 off next years for my deposit. Then there was the supervisor…. Ami Brown 1. Asked me what she should do. ( I don’t know, I’m not a licensed tax pro, that’s why I pay someone else, it’s not my job to know, I don’t work for a company that says they back there work) 2. Lots of apologies, but there is no fix to the mistake that was made. 3. She might be able to get me a little bit of a refund on my payment to them once I get my taxes back. How many other paying customers don’t get the company’s backing to fix the mistakes, how many people don’t catch the small mistakes and this particular tax pro costs them a little money? This really shouldn’t have been this big of a deal, even if they couldn’t fix it, but the all around efforts and experience made it worse. If your a licensed professional and you can’t maintain your work to the standard set maybe it’s time to evaluate yourself and if it’s time to look for other career options. This is not a mistake as small as putting a tomato on a sandwich that was not supposed to have it.
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May 2021 by Jorge Serrano
Theresa is a wonderful tax pro and helps me year after year to get the best tax return possible. The reason I come back to H&R block is simply because of her!
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April 2021 by Nancy Holley
Teresa was very knowledgeable and friendly...she answered my questions and gave me suggestions when asked...I will be returning to do my taxes with her next year.
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April 2021 by Judy Albin
The workers friendly attitude and their knowledge.....
