-
January 2024 by Hannah Joellyn Wright
Jason is the absolute best car salesman around. He was so helpful and explained everything so clearly. This was my first car buying experience and it was so smooth and easy. Definitely talk to Jason if you need to buy a car!
-
January 2024 by Keenan Kelley
Great service and dealership and this guy will make it happen for you. Very happy with the overall experience. Thanks Josh, keep up the great work.
-
January 2024 by Michaela Garfield
We came a little bit to late to purchase the SUV we found online because it was already sold when we got there. To no wonder because John Jones dealership in Corydon, IN, is very professional, knowledgeable, and fair. We were also on the search for a vehicle for our son and were able to find exactly what we were looking for, for the price we had budgeted. It was a great experience purchasing the vehicle without sales pressure. We felt very comfortable signing the contract and didn't feel like we were taken advantage off like we usually do at other dealerships. Again, great experience! Highly recommend this dealership. Will definitely be back.
-
November 2023 by A
Shane and Conner gave great customer service! I was updated on parts that were ordered and they were very patient with me on questions asked. I came in for a walk in appointment that was done in less than an hour and a half. Very satisfied with the crew’s work and service. I’ll be back!
-
October 2023 by Nick Bain
The John Jones Group is always courteous and explains everything to us. We have been with them for 30 years and greatly appreciate the staff. Thanks to each of you!
-
October 2023 by Staci Harris
I always receive excellent service here at John Jones. I live in St. Matthew's and drive 45 minutes for my service because of how amazing they are! Shane and Conner go above and beyond my expectations every time I come in. I'll never go anywhere else knowing I'll be completely taken care of when I leave their department. It is the cleanest and friendliest department I have ever been in. I will always recommend my friends and family service and sales. They are top notch.
-
October 2023 by K. Scott Jessie
This is one of the better, more accomadating, Chevrolet dealerships that we have visited. We spoke with a really nice young man, Evan, and he was very helpful and courteous. He went above and beyond by answering questions and running to get different keys.
-
September 2023 by Kristen Edds
Part 2/2When we asked Morgan from John Jones for all of our service records, we were not given all of our records. When we asked for the records from John Jones where John Jones had our vehicle for nearly an entire month, Morgan told us she could not locate those records. Morgan then refused to follow up with the service manager, Shane, at John Jones in Corydon to see if he had those records elsewhere. When Morgan claimed she could not find my service records for the month that they had my truck, I told Morgan that it was an internal problem at John Jones that they did not have records. Morgan said, “That is.” When we addressed that the negative Ram survey was a result of their negative service, Morgan stated, “Great. We deserved it.” Morgan repeatedly stated that they (John Jones) deserved the negative survey. So, again, why am I being punished for posting negative reviews and a survey to hold John Jones accountable when John Jones representatives have admitted their problems yet won’t assist with fixing the problems?Morgan repeatedly asked us questions and then spoke over us to avoid allowing us to speak. Morgan repeatedly claimed they did not have records related to my vehicle for when they had my vehicle for nearly one month. Morgan repeatedly stated that she had no problem telling us to go elsewhere due to our negative (but deserved) reviews. Morgan repeatedly agreed that they earned those negative reviews/survey, but she continued to victim blame us. Morgan’s behavior, which is a direct representation of John Jones, was unethical, deceitful, and lacking integrity. When Morgan was questioned on a later phone call about her earlier statements about wanting us to provide a written agreement stating we would delete previous reviews and not make further reviews, Morgan repeatedly avoided providing an admission of that demand. Morgan later admitted to that demand after she became flustered.When we opened a case investigation through Ram Corporate, Ram would call John Jones and would receive contradictory information from what John Jones would give us. For example, Shane told Ram they were working on the situation and scheduling us an appointment, when Morgan admittedly told us that she had directed Shane to cease working on our truck. John Jones would also tell Ram that they had attempted calling us when they had not. Morgan did email us, claiming that she wanted to schedule us for an appointment, however, she refused to allow us to schedule that appointment.Morgan repeatedly told my wife and I, “We have no reason to do business with you.” Morgan also stated, “So we are all on the same [page], those Google reviews will be gone before I continue and before we even have you back in.” After several years of patronizing John Jones with multiple vehicles, we will no longer support John Jones. We will happily take our business elsewhere and to a company that truly displays integrity instead of just talking about it.Ironically, John Jones states on their website, “We offer an atmosphere and experience that you won’t find elsewhere.” John Jones is correct. I have never dealt with such an extreme lack of professionalism, integrity, and quality control as I have dealt with at John Jones. Their efforts at coercion, and their willingness to engage in deceit are second to none.- Jeff
-
September 2023 by Liz Daughtery
Lindsey and Kelly in the Chrysler service department always do a great job keeping us up to date on the details of our maintenance, options and availability. And I am happy to say that we just purchased our 2nd vehicle through sales with Bill Cody. Both of our vehicles have been great purchases and we have never had an issue with service. We will definitely continue to do business with John Jones in the future. I would have given 5 stars, but let's face it, no one is perfect all the time. ?
-
September 2023 by Lorraine Owens
Nice people and they worked to get me a good price on a used car. The odd thing is that I thought they would give me a tank of gas for buying the car. Since it was a used car they only gave half a tank.
-
August 2023 by Doris Bachman
Evan Wilson was our salesman. He is a very pleasant young man. Everyone we encountered was very professional and informed. Dealership is clean and very well maintained. We are very happy with our purchase.
-
August 2023 by Chris Dauby
Missy was fantastic in setting up my appointment. Thank you Girl!Upon arriving Lindsey took care of everything till I drove my Jeep out the door. Waiting room was very clean and appreciated a good cup of coffee. Thank you
-
August 2023 by Jeff 716
I bought a 2019 Ram in 2018. By 2019, it had issues and the check engine light began commonly activating. We, particularly my wife, brought my vehicle in multiple times for that problem, but we were never taken seriously. The problem was never fixed. Now, four years after reporting the issues and with approximately 32,000 miles on my truck, the truck has acted if the engine was going to seize up multiple times. The most recent incident occurred after John Jones had my truck for nearly one month (with no courtesy vehicle given for these warranty related issues). We were told recently that they could not provide a loaner vehicle (which they indicated would have been a Jeep) due to issues with their Jeeps. They told us that a part was ordered for my truck, but they had no ETA. They proceeded to return my truck and told us we could drive my truck until the new part came in. We expressed our concerns about further use compounding the issues, but they still would not provide a loaner vehicle. After a 15 minute trip with my wife and our daughters, my truck acted as if the engine was about to seize. After making it back home (early Friday afternoon timeframe), we contacted the dealership and told them that we needed a loaner vehicle again and expressed our concerns about compounding issues and the vehicle creating a safety concern by it potentially having issues and breaking down during operation with my family in it. We were told they'd look into getting us a loaner. However, no one contacted us by close of business day with a loaner, and no one contacted us the next day. With that being said, we were asked if we were interested in possibly trading our vehicle in and briefly told about current deals. I purchased my truck brand new so that it would last me for several years. I did not purchase my truck to jeopardize my family's safety and have to purchase another vehicle five years later. Ram and John Jones negligence are astounding. I believe a large portion of their failure to take matters seriously are because they've often spoken to my wife, and I don't believe they take women seriously when it comes to vehicle issues. I believe they have a significant problem with devaluing their opinions/knowledge. If any of this was incorrect, then the problem would have been resolved by now, or we would at least have a courtesy vehicle.Also, this is the 2nd review I have left recently. The first one wasn't as critical, however, we have continued to be ignored. We did receive feedback following that 1st review. That feedback was to merely tell us that the review was made on the GM side and not the Chrysler side. Last time I checked, John Jones proudly displays the title, "John Jones Auto Group." Same network, shared problems.Jeff
-
July 2023 by Fred Koufeldt
I bought a truck from them 10 years ago . and I was just window shopping . they treated me good then
-
June 2023 by Melissa Hobbs
The dealership got me in within a few days of me calling and requesting service. They diagnosed the issues I was having and made the necessary fixes, keeping me well informed of the progress while I waited on my vehicle.
