“After 9 previous visits to fix an icemaker and the untrained technician prior to Andrew, following instructions, destroying the freezer and refrigerator in the process it is finally fixed. At a cost for several items including 20 lbs of ground beef. 7 new parts including the compressor, Andrew knew how to repair it correctly. Wish they had sent Andrew in the begining. Sears needs to provide better training to their new employees to prevent this from happening. According to Yelp we are not the only one who had this happen. From October 29 to December 3 with no fridge/freezer. They sent Andrew and we now have a refrigerator freezer with ice maker. 5 stars to Andrew.”
Electronics Repair
“After 9 previous visits to fix an icemaker and the untrained technician prior to Andrew, following instructions, destroying the freezer and refrigerator in the process it is finally fixed. At a cost for several items including 20 lbs of ground beef. 7 new parts including the compressor, Andrew knew how to repair it correctly. Wish they had sent Andrew in the begining. Sears needs to provide better training to their new employees to prevent this from happening. According to Yelp we are not the only one who had this happen. From October 29 to December 3 with no fridge/freezer. They sent Andrew and we now have a refrigerator freezer with ice maker. 5 stars to Andrew.”