-
March 2024 by Douglas Willemin
This is a facility that does IHG proud. Clean. Efficient staff. Nice breakfast. Nice night while on a long trip.
-
March 2024 by RIZO MASCOTA
Do not take the rooms next to the lobby, 122 or 121,Especially on a event, people are loud and not care, had to call lobby to complain after 30 minutes of people taking and joking on the lobby at 10:30,
-
January 2024 by Juenell Owens
I was impressed with the quality of the room and the friendliness of the front desk clerks. The rooms are nicely arranged, and I liked the window coverings that completely blocked out the outside light. The light on the top of the closet added a nice touch, and the chaise lounge in the corner was so comfortable. The room had plenty of electrical outlets--something I appreciate--along with USB outlets.The room cards were completely blank--what a fantastic idea! That way if a card is lost, no one can figure out what it goes to. It made me feel safer.The desk clerks were friendly and accommodating--even after I came back to retrieve food I left in the refrigerator after I had checked out.The room was clean and nicely arranged. My bed was "just right."I would happily stay here again.
-
January 2024 by Charity Wilson
The elevator smells like cat pee. Our room was dirty, animal hair on the couch and the shower was dirty. The breakfast was great and the pool area was clean
-
December 2023 by J H
Clean and comfortable. No bugs. Decent free breakfast, lots of choice. Would stay again.
-
November 2023 by Anna Zoromski-Linde
We were right by the elevator so the noise kept me up all night. Beds were comfy and the breakfast staff was very nice. Cleanest part of the hotel.Enjoyed the bed and hot tub as well!
-
November 2023 by Gene Frakes
Wow- third trip at this hotel and best thing every is that they have, by far, the best crunchy bacon ? out of any hotel I've ever been to!!Excellent little IHG hotel. Appears to be recently updated. Here are some interesting finds :- Safe in room- Free washer & dryer on 3rd floor- Nice looking swimming ?♂️ pool- Jacuzzi Hot tub- Workout jym- DirectTV with 3 channels of HBOBest of all (for me that is), the darkening shade in my room actually works to keep the light out. No need for me to pile up the extra pillows to block the light ?
-
October 2023 by Jeremy Bower
2nd time staying at this hotel and the staff were very nice and professional on both occasions. The room was very clean, spacious and comfortable with plenty of room. Breakfast was well stocked and food was fresh. I highly recommend this hotel if traveling.
-
September 2023 by Mark L.
We stayed for a couple of nights while visiting Purdue.The atmosphere is a modern. The common space and the room were clean. The shower was good. Decent water pressure and hot water. For me the bed was just right. The HVAC was easy to manage, and worked.Breakfast in the morning was good. ** Proximity to Purdue **If you cannot get a room in West Lafayette, the university recommends Crawfordsville. It is a good 30 minute drive to Purdue's campus. It is a straight shot south.
-
August 2023 by Misty R.
Overall, it was a nice place to stay. I was impressed upon arrival. It is a clean hotel and my room was big and spacious. My bed, I didn't care too much for it was very firm. Some people like firm beds, though, so don't let that stop you. The pool was nice, although unheated. The jacuzzi was amazing. Breakfast was a nice spread. There were biscuits n gravy, muffins, cereal, etc. Stop in and stay awhile.
-
July 2023 by Susan B.
We have always had a great experience here in the past, but will be seeking out a different hotel in the future. The motel next door finally disappeared and the inside of the Express has been updated-both seemingly great improvements. The staff, however, is lacking from years past. Check-in was quick, but the individual checking us in didn't tell us our room number, point us in the direction of the elevator, or offer the hours for everything-just said it was inside where our key cards were. She barely talked and seemed inconvenienced. Room was fairly clean, but a more thorough cleaning could have definitely been done. Overall we had a quiet night. Breakfast was what we were expecting from a hotel breakfast, but the attendant was less than friendly and mumbled some profanity and complaints while checking the stock of breakfast items-which was tacky and uncalled for. When I dropped my keys in the fishbowl, there was no acknowledgment of any sort from the front desk staff-again unusual front desk behavior. I have to say we will be seeking other places to stay the next time we pass through. Our usually friendly, pleasant stay was anything but this time around.
-
July 2023 by ANGEL Adams
Very nice room, went swimming and used the jacuzzi met some nice folks, you could see the bed sheets and blankets was fresh and clean...the breakfast was delicious loved
-
June 2023 by Phil Friesen
The hotel was bright and clean, very up-to-date, possibly remodeled recently. The bed was very comfortable. Breakfast was good and all breakfast items were continually restocked/hot. We didn't use the indoor pool, but others took advantage of it and the hot tub. The gym had about 4 stations and was open 24 hours/day. The only thing that seemed out of place were the bath towels with ragged edges.
-
May 2023 by Trena L.
I was not impressed with this hotel.Had to wait to check in and out due to clerk talking in back room, bathroom was dirty. Hair and dirt on floor and sink was dirty. Obviously someone forgot to clean bathroom.An extra $100.00 charge claiming Of dog poop on floor. I can assure you that didn't happen. Child got sick on comforter. Tried to reach manager but of course not in.Very disappointed with Holiday Inn!
-
April 2023 by Charles Wasik
Easy access from I-74 just outside Indianapolis. Under renovation, BUT - the renovations are superb and are not an inconvenience. Best accommodations we have stayed at in some time. Clean facility throughout, including the most important, the room. Room darkening shades that actually work! Smart TV. Incredible staff. We were in the little store looking for a toothbrush and the night desk associate walked up and handed me a complimentary toothbrush and travel size toothpaste! My 9 yr. old grandson wore himself out in the pool. One of the best breakfast arrays that we have had at hotels, even providing take alongs. We have friends that live in the area. When we visit, we know where we will be staying.
