Kroger is a grocery store offering a wide selection of food and household products, including fresh produce, meats, seafood, dairy, and home goods. It serves as a convenient one-stop shop for shoppers looking for bargains and savings. Many customers appreciate the variety of products available, often finding items that are not offered at competitors like Walmart. However, some shoppers have noted that prices can be slightly higher than at Walmart. The online shopping experience is convenient, although issues with health benefit cards have been reported, leading some customers to shop in-store instead. Customer service experiences can vary; while some staff are friendly and helpful, others may appear stressed during busy times. For example, one customer mentioned a stressful transaction during a busy day, but noted that a second cashier helped resolve the issue smoothly. Despite some complaints about the store's smell and pricing, many customers enjoy the friendly atmosphere, helpful staff, and layout of the store. Kroger continues to be a popular choice for grocery shopping in the area.