-
February 2024 by Belly Flop
Delicious produce and meat is top quality!
-
January 2024 by KooKoo Kachoo
I like picking up my orders that I place online. Unfortunately, the website won't accept my health benefit card, so I had to shop in store. Groceries were essential to prepare for a potential ice storm. It was darn cold that day and the store was busy! Understandably, my cashier was stressed out! It was apparent from his facial expression that he had as feeling overwhelmed. When I attempted the transaction, it failed. The cashier was quite upset that I entered my pay card incorrectly,clearly my mistake. I became flustered and apologetic, feeling anxious and wanting just to leave. I offered to step aside to let others go ahead of me so I wasn't holding up the line. ( This cashier has an opportunity to win over me as an elderly customer, as well as the others that were in line. A refresh breath, some assurance that nothing is broke and 'we'll just rerun the order', could have made it a better experience for everyone.) Another cashier was called over to run my order and the transaction was seamless. No one offers to help load groceries in the car anymore. I continued to awkwardly apologize as I left the store.
-
January 2024 by Chris Cronk
Been here many times, even worked as night stocking a long time ago. Kroger is an alright company I suppose. They have a few selections that walmart doesn't. My main complaint is that it always smells like raw nearly spoiled fish. As soon as you walk in the front door, bam,in your face. The pricing for food seems to be a little more here than Wal-Mart. But these are the only two big stores in town.
-
January 2024 by Troy Morgan
Dirty nasty store! Their fresh seafood is so not fresh it smells up the whole store. We live in Crawfordsville and go to the Brownsberg store.
-
January 2024 by L M.
Celebrating birthdays is a time- honored tradition. A family celebration is a time of positive emotion. For over 30 years our family has chosen Kroger's bakery birthday cake. I have so many positive birthday memories. Kroger birthday cake was always at the center of our birthday memories. Our family is smaller now. Our family has grown and moved out of our house. We purposely have small celebrations now. I have been shopping at Walmart for groceries lately. Today I chose Kroger's to purchase my youngest son's birthday cake. I was so excited when I walked to the Kroger Bakery department. Positive emotion filled my mind. Previous visits filled my mind. Previous visits of purchasing birthday cake. Today I picked out half of a round 20-inch birthday cake. The outside of the cake was topped with chocolate covered Oreos. There was room in the middle of the cake for a small handwritten greeting. I knew the bakery department would have difficulty writing Happy Birthday on the cake. I thought a small birthday greeting could be written on the top of the cake. Maybe something like "29th B-day" could be written on the top of the cake. I waited patiently at the Bakery counter. Someone who worked in the Bakery Department walked by. I asked if I could have something wrote on top of the cake. The bakery worker instantly went on defense and stated rather loudly that there was not enough room to write on the cake. I had anticipated this. I then ask if she could remove the cookies. The cookies seemed to be gently placed on the top of the icing. She then retorted even louder that if she removed the cookies, she would destroy the cake. It was her rather rude tone of voice that shook my emotion. I was not super upset. I put the cake down. I told her I would go to Walmart and buy my birthday cake. She then said I did not have to go to Walmart. I then told her in a disapproving tone I appreciated the value she added to my experience. Birthdays are special.
-
October 2023 by Penny P.
I loved using my Kroger fuel rewards. It saved me $.50 a gallon! The employees at the Crawfordville,IN gas station were polite. They turned on the tire air station for me so it was free. I appreciated the fuel discount & the complementary tire air.
-
August 2023 by Kylie Odum
Love this Kroger most the time, but not today! I have a hyper 1 year old that was trying to get out of my arms while my husband was using self checkout. He was being a little rowdy (not screaming or anything) just trying to squirm out of my arms so I was holding him in a weird way. I look over and the older women employee standing in the self check out area made a face at me and then looked at her coworker and laughed. It was very embarrassing for me. When we were walking out she was still laughing at us and in the most condescending tone said “have a good day”. She obviously never has been a mother with small children and it shows. I wish the north side Kroger was still around, it was a much friendlier place.
-
July 2023 by Paula Cribbs
The Kroger grocery chain is totally ridiculous. It’s not aimed to take care and help the customers. Their selections of other brand names are very limited. They push out the Kroger brand over other brands and limited the brands in order for you to select theirs.. their isles are slim to constantly maneuver your way around other people. The bakery area is ridiculous. Very small limited to bread. God forbid if you don’t get there in time for a rotisserie or fried chicken because they only want to cook up so much a day and then you gotta fight to get one. They should have been preparing upon the opening of the store.customers shouldn’t need to be push off waiting for any of these hot foods. Considering you close the other store location in Crawfordsville only cause overcrowding to one store in this town! Meat department, asked about porterhouse steak, T-bone, ect. Told the meat is shipped already packaged. No real meat butcher in house. We will never receive those steak. Wow! I totally agree with another review that mentions employees talk too much, via working.Your self checkout system constantly going down while ringing up items. Then the lady assisting is very slow and reaching the customers and correcting the problem. Definitely no enthusiastic about resolving it so my question to you Kroger get your systems, working correctly. My time is important to me to be able to shop and get out rather it taking an hour because what you got to keep in mind the customers walking around your store, filling their basket up and get to the cashier and there’s problems and there’s problems resolve your system. I am so sorry you’re the only store there is in Crawfordsville.
-
May 2023 by Isaac HOOK
The store is the absolute worst grocery store. Every time we come it never fails that something is priced wrong with an old price or ordered wrong. The deli is the worst department of them all. I can't believe that Boar's Head would be associated with deli like this. I will drive the extra 25 minutes to a grocery store that cares about its customers and provides much better service.
-
April 2023 by Paula Harvey
Prices are too high, even Kroger brand. I will stick with Walmart.
-
March 2023 by Rob Edwards
Not a bad place to shop besides being full of people all the time and having to fight for a parking spot, just as bad as WalmartTo many people not enough food stores
-
February 2023 by Michael Broadstreet
Much to small for Crawfordsville and they have to worst parking lot in town. And do not get me started on the self check out system they have - worst ever...
-
January 2023 by C S
I think I will just start shopping at Walmart. I got food poisoning from a veggie tray, said it was washed and ready to eat. 3 days later my gut is still messed up.Not worth it.
-
December 2022 by Lucas Kirkpatrick
I have a Uncle that works there in since August 13th 2007
-
November 2022 by Brian Hay
Always long check out lines.......often more time in line than shopping.Today checkout line....
