Merrillville Ace Hardware is a locally owned and operated store that prides itself on being "the Helpful Place" in the community. Customers appreciate the clean and organized layout of the store, making shopping a pleasant experience. The staff is noted for their helpfulness and knowledge, ensuring that assistance is readily available without long waits. One customer highlighted a positive experience where an employee provided free help with a hose replacement, showcasing the store's commitment to customer service. While the store is well-regarded, there are some concerns about potholes in the road leading to the location. Overall, customers enjoy the friendly atmosphere and quick service, making Merrillville Ace Hardware a favorable alternative to larger home improvement stores.
Needed a special electrical plug... didn't have it...referred me to a place that could have it... Good service
October 2025
Nice hardware. Just about everything you would need
September 2024
April was SO helpful. Not only did she recommend great products but gave me amazing recommendations to get rid of my fruit fly infestation. Can’t thank her enough. If I have to go to a hardware store, this will be the one I go to.
