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10AM - 7PM
6071 Broadway, Merrillville
Appliances
“Bernadette sales manager went over and beyond to satisfy my needs. I greatly appreciate her. Also Shacauntae sales associate provided geart resolve to my answers. Thank you ladies”
“I want to give a shout-out to the staff. The sales person, Steven Bell made my purchase very easy and I am very happy with my Maytag laundry appliances. Your installer was first class! It was a difficult installation and he handled it with knowledge and expertise. Thank you, Eric! I am really glad I didn’t buy from a big box store.”
“I went in to the Highland Store to pick up the Ignitor for my oven, Chris C was at the counter and ask me a couple questions before checking me out about the part # I told him I needed, turns out I had the wrong part number for my oven, he looked it up and gave the correct part number and off I went. Thanks Chris for saving me time making sure I had the right part.”
“It's so nice when I can leave a positive review when it comes down to tech vs humans. Had to use a $200 gift card and bought a bunch of household stuff. They didn't have dishwasher pods in stock, and since I used have gift card half debit card... it was a little bit of a challenge getting the store credit. Louise from customer service was very involved with helping me get the credit back. I had to go in, and picked up some toilet paper while I was there to use up the credit. Jeremiah checked me out and he was so kind, went a got a cart for me since it was two huge containers and my car was on the other side near customer service. Minus one star for the trouble of going into the store twice for this store credit, but everyone was nice and didn't have to talk to a machine.”
7:30AM - 4:30PM
1107 W Lincoln Hwy, Merrillville
Appliances
“Outstanding customer service! My four-year-old, Kohler shower door shattered. Boom! No apparent reason. The shower was unoccupied. The doors were professionally installed and well maintained. Boom! It’s a mystery. I was surprised and delighted, therefore, when Kohler immediately agreed to replace the entire door set (free of charge) and Laurie P. at Lee Supply orchestrated the receipt and delivery of such. Kohler and Lee Supply have earned my enduring brand/customer loyalty. Top marks!”
6AM - 10PM
1300 US-41, Schererville
Appliances
“Really good experience with “Ken” he’s an amazing team player helped us get our new blinds, did the cutting for us, he even had some really good advice on when hanging them up.”
6AM - 10PM
960 US-41, Schererville
Appliances
“I had a wonderful experience with Alicia at the front customer service desk on 7/5/25. She was so kind, patient, and helpful. She went out of her way to try to find the item I was looking for, and then to find someone who would help me when she couldn’t.”
“We do the kids build almost every month. What a great way to build community and get kids learning and building things. Really appreciate y’all doing this and it makes me shop at Home Depot over your competitors.”
“Staff was friendly and approached me and offered help. In this day and age, I had to step back because I haven't had such a customer service experience in years.”
“Add on to my previous review here.
Twice in the last few months the great employees and manager at Highland Best Buy helped me out. Out of a day of trying to do everything at once, (1) I accidentally purchased the wrong filter. They helped me get the right one asap! (2) I made the mistake in thinking I can buy WiFi extenders but the Manager helped me understand the difference in extenders and how to make the most of my WiFi.
On two separate times the great employee and manager made me a repeat customer. Thanks for exceeding my expectations!
Best Buy in Highland must hire people who actually care. We went there to buy a refrigerator since ours was going out. The Lady there was so helpful I felt we got the best for the price. She helped us understand our options.”
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“I cannot say enough great things about Nasons. They were extremely professional and accommodating. My fridge was special order, so they gave us a loaner fridge in the few weeks it took to come in. They truly went above and beyond. Pricing was a plus too. Thank you Nasons ?”