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February 2024 by Sherry Urbanski
Couldn't help me... Had to drive somewhere else to get situation taken care of.
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February 2024 by Aaron Curtis
Great service!
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January 2024 by Wendell Mosby
Suggesting you make an appointment in order to be seen quicker is nonsensical because I still had to wait 20+ minutes after that scheduled time. In addition to, that I was sent on my to a UbreakIFix location in Schereville only to be told that "AT&T" should have just told me to file claim for a new device....
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November 2023 by Pmh278
Needed a new phone, got a new phone. If it wasn't for the AT&T employee that helped us it would have been a nothing special transaction. The employee (didn't catch his name) was outstanding. I am not up to date on phones and such and he was really quite helpful.
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November 2023 by samanthajbii
Awesome experience. The staff are super friendly, helpful and knowledgeable of the devices.
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November 2023 by Jennifer Canavero
Mariah was great! Had issues with att but this store fixed it.
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September 2023 by Cindy Williams
Customer service exceeded expectations. Employees were welcoming and engaging. Adding another line was handled quickly. Great teamwork between employees. And Sir Garcia went above and beyond helping my mother through an issue with an app on her phone. She was very happy.
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September 2023 by Asa Villasenor
Seth, Zachary and Jayda helped me today and yesterday setting up my new iPhone 13 Pro Max and iPad Pro. I highly suggest seeing them for excellent service and an overall fun time at their store.
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September 2023 by Michelle Ferry
We were originally told when we came in our phones would be 1000 on trade in. We left our old phone company(xfinity) because of the deal AT&T. I took my phone in, now they are saying 700 on trade in after we already cut ties with xfinity! AT&T is a joke! Horrible customer service! No one can give you answers! Then I’m stuck on hold with AT&T 1hr.30 mins and I’m still waiting????!!!!!Go to xfinity!!! Better customer service!!!!
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September 2023 by Ryan Szarkowicz
My parents went there yesterday to get new phones and it took them 3 hours to set up the phones and the assistant that was helping them never transferred anything over to the new phones and never backed anything up. They also messed up the email accounts that were tied to the phones and never tested with then to make sure everything worked
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August 2023 by Theresa
The Crown Point AT & T store is the best I have ever been in. I never have to wait long for service, everybody has always been very helpful, friendly, polite. Whenever I have gone in to have something taken care of, they take care of it.The young man, Sir Garcia, who took care of me on my last visit was fantastic. He was enthusiastic about his job, which I never see anymore, he was very helpful, explained everything. He did a terrific job!
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May 2023 by Dan Walsh
Always a good experience here. Theres a taller gentleman who we always work with, I didnt catch his name but he solves our problems everytime. Love this store!
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May 2023 by Gloria Zimnawoda
After 10 days of NO E-Mail..talking MANY hours to FIVE tech support & ONE SUPERVISOR..with no results, Mariah at this store was able to solve the problem in less than FIVE MINUTES !!!!!!
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January 2023 by Brenda McLoud
Greatest group of young adults ever; Monica, Trey, and Mariah. We interacted with all three in the course of ordering and setting up our new phones. Knowledgeable, friendly, respectful and took their time explaining everything. Highly recommend this store.
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November 2022 by Brooke Pugh
This store is amazing and I couldn’t have asked for better customer service!!! Mariah, Tony, Trae, & David are awsome! I have no complaints at all?
