Casey's in Crown Point is a gas station and convenience store that also offers pizza delivery and pickup. The pizza is a standout, with many customers, including kids, preferring it over regular pizza places. It features made-from-scratch dough, real mozzarella cheese, and fresh toppings. The location also provides appetizers like wings, sweet treats, drinks, household essentials, and groceries, alongside quality fuels. Reviews consistently praise the staff as very helpful, nice, incredibly friendly, and one-of-a-kind. The store is noted for being clean and well-stocked. However, there are recurring issues with speed and staffing, particularly during peak hours like 8:30 AM, lunch, and 5-6 PM. Customers report long lines and waits, sometimes leaving when lines are too long. For pizza pickup, orders are frequently not ready by the promised time, leading to additional waits. Suggestions to improve include having more than one register open during busy times, adding a self-checkout scanner, installing a lottery vending machine, and either hiring more staff or adjusting the promised preparation times. Despite these operational challenges, the quality of the food and the friendliness of the employees keep customers returning.
