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January 2024 by Michele
Lenita was super nice when I called to see if they had something in stock. Called Merrillville store first she Said she didn't know I said can you check and she said NO. Great customer service there lol RUDE!!! I'LL stick with Crown Point Store
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September 2023 by Michelle Gomez
Employees smoking weed in the back , managers in the morning following black people around in the store .. a manager had her 6-7 year old daughter on register working . This is like the 3 crew of people working at this store since I worked here and they get terrible every time . Last crew were assuming customers were stealing lol but the whole crew got fired for stealing over $1k in gift cards etc . SMH
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July 2023 by Dannielle Renee
I came in one day. Guy has his cell phone propped on the register on a live conversation with someone in which he was chatting as if he was on the couch not servicing a customer. Then one day the guy had a whole slice of pizza biting into it with a customer in front of him. This is just rediculous
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May 2023 by Monique Hall
The cashier was rude and had “0” knowledge on how to use the cash register. Horrible customer service at the Pine Island location. I will never go back.
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July 2022 by Mar S.
This store is a hot mess, it looks like a bomb went off or that it’s been looted.
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February 2022 by Debra Detrick
Watch screen for correct pricing. On more than one occasion I a higher price has come up. Recently I was there and bought something that the shelf had a different price than what was scanned. When I asked the young lady why it was a higher price she didn't even look up she just said I don't know why. There's NEVER a second register open no matter how long the line is. The store seems to have a very high turn over because I am always seeing new people. I wish I didn't have to go there but I have no choice when I need only a few things.
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January 2022 by Meme Official
I’ve been shopping there for 2 years spending hundreds per month. After 2 years of being a customer I asked them to refund one item for $3 and she refused. I will never step foot in that place again! I also will not be going to any other family dollar to purchase items in the future. Let’s see if $3 was worth more to them then my $200 plus per month!!
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January 2022 by Mitch Black
They were stocked with most of the items we usually get at dollar general but are unable to because most of there items aren't stocked.
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July 2021 by Greg Moran
A positive experience nice place for thrifty shoppers
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July 2021 by Shemeha Haynes
I was there today 07/07/2021, I was told they didn't have change for $100 as I was attempting to pay for my items. The cashier got the key to open the register and give me my change and she had the audacity to say next time my purchase as to be at least half of the purchase. I kindly told her it's not my fault that it's mid evening and you don't have change and I have seen this happen to other customers as well they need to get it together or they will lose customers ?
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June 2021 by Donna G.
I found every garden item I was looking for, from the garden hose and sprinkler to the garden tables and planters and much more. Thanks for being there for me. Being so close to my home was a plus.
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June 2021 by Traci Guyton
I was extremely uncomfortable with the no mask requirement for employees and customers. I will not be returning any time soon.
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March 2021 by M M
That girl that was working there is just amazing.
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March 2021 by Tim Michael
Small easy to find stuff
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March 2021 by Kimberly Thornton
Great customer service.