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September 2023 by Joshua Cardin
The staff is friendly but the policies of the bank are terrible. I cannot recommend banking here.
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March 2023 by Rebecca G.
Old National Bank in Winfield, IN, has the worst customer service and is staffed by incompetent, lazy people. In particular, Zo and Steph couldn't be bothered to find out exactly what was needed for me to close my mother's trust account. They kept insisting that her 3 accounts were not part of her trust estate even though I showed them legal documents to the contrary. Today was the SIXTH time I had to go in there and I was finally able to close ONE of the accounts. Steph still didn't have the documents and cashier's check ready (they refused to do a wire transfer), and I had to wait yet again. She said she had tried to leave a voice mail for me on Friday, but got a msg that said "voicemail not set up" which is simply not true. I've had the same phone number for 20 years! DONT EVER USE THIS MISERABLE EXCUSE FOR A BANK!
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February 2023 by CJ O
The most wonderfully personable and beautiful people I've had the pleasure of getting to know. Stephanie and Ashley are such spectacular and lovely people! They always go the extra mile. Their smiles, welcoming demeanor, friendly personalities keep me calm, cool, and collective. They're a breath of fresh air every time I stop in. Thank you beautiful ladies!!!
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November 2022 by Philip gorecki
Nothing but issues here
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September 2022 by Dinah Gibson
Very friendly service.
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December 2021 by Dave C
Not much more here than an oversized ATM machine. Lobby is closed and by appointment only. I’m sure my money is at the wrong financial institution.
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December 2021 by Rebecca Westcott
Very pleasant bank staff!
