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September 2023 by Alexa Oppenhuis
They never ever answer the phone. They don’t respond to voicemails. I went in to open a new account and close an old one and they did it all wrong. And now I am going to have to take more time out of my work schedule to go back in tomorrow because no will answer the phone or respond to my voicemail. As if I don’t have anything better to do than go to the bank two days in a row.
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April 2023 by Dinah Gibson
Very helpful and friendly employees at the (main street) crown point branch.
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July 2022 by M Taylor
Old National Bank is sells personal data with no option to opt out. They locked all First Midwest accounts and refuse to answer phones. I've already filed a complaint with the BBB. Next step is filing a report with local law.
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April 2021 by Rosemary Gard
Mitsi at the Crown Point, 1100 North Main location, was a WONDERFUL help to me. I was confused and made some errors on my account, which she took care of in minutes. THANK YOU Mitsi
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July 2019 by Megan Potoski
You should make sure whoever is working the drive up helps cars who are there FIRST. I sat for probably 6 mins waiting to be helped while cars who pulled up after me were helped instead resulting in me going inside instead and got helped quicker.
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May 2019 by Tara B
I've never had any issues. Everyone has always been very friendly and helpful.
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April 2019 by Jacqui Graveline-Bork
Worst bank ever to deal with. Terrible customer service, they're slow, online making management is incredibly rude!
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December 2017 by Marie Min
The Drive-Up is fast and convenient and opens at 0830 weekdays. Tellers are always polite and cheerful even when you are in a rush!
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June 2017 by michelle berger
Friendly staff, easy drive up window
