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March 2024 by Andre James
I went over my information with Albert. He was very kind and a expert in his field. He was professional and was able to answer all my questions thoroughly. The other staff were top notch as well. There service was greatly appreciated and would recommend this place to anyone. Thanks Albert!
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March 2024 by Dennis Yerger
Good service
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May 2023 by Wendy Pendleton
Very helpful , informative & thorough.
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April 2023 by M Taylor
Went there for a appointment and waited 50 minutes past appoint time before Albert sits us down and says he has a 3 o'clock appointment coming in and doesn't have time for us. We had to get the manager involved just to use our appointment.Overall it took 2 hours to file...I cannot speak for any other tax preparer that works here, but Saturdays are not good for Albert.
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April 2023 by Adam Daniel
First time using H&R Block. We won't go anywhere else. Lisa from the CP branch is so smart and nice. It really was a great experience. Felt like I paid for a bit of tax education than for someone to just simply do my taxes. It was great.
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April 2023 by Margaret Kott
Knowledgeable, professional staff. Quick and painless!
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February 2023 by Jessica Salazar
Lisa and H&R Block was amazing she explains everything very well she was very kind I recommend by get your taxes done by her
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March 2022 by Samuel Beishuizen
Albert was a GREAT tax pro to work with. Super professional and clearly knows his stuff and is passionate about it.
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March 2022 by Sara Halsey
Very rude and unprofessional. Ellen kept sighing and making it seem like we were inconveniencing her. My husband worked a few jobs last year. Nothing crazy. He just did some double duty to help put food on the table, and she kept making comments about \"all these W2s.\" She deleted a box that caused an error and then spent 10 minutes looking in the wrong place to fix it and snapped at me when I simply made a suggestion to where the problem came from (which ended up being right). She also told my husband he didn't need to file his 1098 T or our mortgage because it's \"not important anyway.\" Which had me very concerned for our taxes. To top it off, she told us at the very end after 2 hours and a lot of regret on our end that she couldn't finish our taxes because she was unfamiliar with how to do our Ohio state taxes and that we would have to come back. I wish I was able to go to my normal tax pro in Ohio. She was always wonderful. It looks like I'll be doing my own taxes online or going elsewhere from now on. Sad because I've been going to H\u0026R Block since I was 17.
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March 2022 by j rod
The lady that helps us was very nice.
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November 2021 by Krista Cooper
The people today were rude, took forever and insulting because I had several jobs. I was in a car accident I should have died in, then had Covid for a month and should have been hospitalized, but after the accident, didn't want to see another hospital. My husband is disabled and my son lost my job. I did what I could to save my house and family. And Lisa made it sound like I was a bother because I had multiple jobs. In front of another client. And then, Karen, who is the rudest person my husband has met, told another client his name. No privacy. So unprofessional. It was a good thing my husband was there. I wanted to go up and confront them, but I was extremely upset. Lisa also scolded my husband after waiting over an hour past his appt time, that he should have used that time to be better prepared for some of her questions. I was at work, and answered as promptly as I could!!!! Then, she took a personal call when he was talking to me.
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June 2021 by Justin Fogarty
My \\\"Tax Professional\\\" had the payment I owed in Federal sent to the wrong place. Now I'm stuck playing phone tag between the IRS and the State revenue offices to try and get this mess sorted out.
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May 2021 by Google user
The people today were rude, took forever and insulting because I had several jobs. I was in a car accident I should have died in, then had Covid for a month and should have been hospitalized, but after the accident, didn't want to see another hospital. My husband is disabled and my son lost my job. I did what I could to save my house and family. And Lisa made it sound like I was a bother because I had multiple jobs. In front of another client. And then, Karen, who is the rudest person my husband has met, told another client his name. No privacy. So unprofessional. It was a good thing my husband was there. I wanted to go up and confront them, but I was extremely upset. Lisa also scolded my husband after waiting over an hour past his appt time, that he should have used that time to be better prepared for some of her questions. I was at work, and answered as promptly as I could!!!! Then, she took a personal call when he was talking to me.
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May 2021 by Stacy Ramirez
I just had to drop off my taxes and the office and they were done the same day and I was able to pick them up a day or so later.
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April 2021 by Frank Stanzione
Ashley was excellent. Very knowledgeable
