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October 2023 by James Hus
Initial online reservation was seamless, site access worked great from the get go. Very pleased thus far
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June 2023 by Nick Zappia
Another 30 dollar rate increase. You do nothing at this facility except keep raising the price. I look forward to never dealing with you again.
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February 2023 by MIG LEO
What can you say....it's a storage place. You drive in, put your things in your unit or take them out. When you first rent your unit, if you rent at the walk up kiosk, you are also able to purchase a lock. The lock seems ok but the keys to the lock are really cheap. You get two keys and one of our keys bent a little on the first use. I would recommend buying a lock and key elsewhere. Also, if you're late on your payment, they lock you out of your unit until you pay your rent and a late fee. The door to your unit has a slot for two locks. One is your lock and the other is for the lockout lock they place until you pay. The convenience of paying online is really nice. Location not too bad. Place fairly clean. They do place a bag of mice pellets in the unit so hopefully we didn't bring home any unexpected guests. Lastly, I may have kept this unit but the rent was going up every 3 months so we just decided to empty the unit.
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October 2022 by Jeffrey Hazelwood
Easy to rent, affordable, clean
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July 2022 by Nathan Kimmet
Very clean and secure place. Highly recomend
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June 2022 by Phyliss Allen
Very clean good customer service have good deals like a %30 offers. And they space is big also and it worth the money. Love it, Move a side Uhaul you is terrible with your price for a space you can get a chair .
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April 2022 by Susan Ullmann
Very clean units that do not get musty smelling. Had my units for 3 years!!
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June 2021 by Andy Sutton
Gate code still doesn’t work after a week and there’s no one in customer service terrible company!
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January 2021 by BrotherODD -
We have been using this facility for two years now. Never had any troubles. Very secure facility. Access is available 24/7 with keycode remote gate. It is very well lit modern facility with plenty of space for larger moving vehicles.
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August 2019 by Nacho Mama's Channel
Stored items for year while moving. Well kept property.
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June 2018 by Wesley Smith
Very clean property. Storage units are well built. Even with the recent rain there has been no water in my two units. The price is reasonable per square foot.
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December 2017 by Gail Hutchinson
Very clean facility, units are easy to access and the staff is friendly.
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October 2017 by Paul Oden
This is a company that I will absolutely spread a negative word to every person I can. First I rented a10x15 unit at the kiosk on site. The kiosk gave me the unit number and my monthly rent amount and I paid for the unit with my credit card. Went to the unit to move items in and found that the unit was larger than the 10x15 space that I rented. So I contacted red dot and explained to one the property managers "Ray", and by the way every person that works at the customer center must be a "manager" to discuss the size of the room. I let her know the size of this room was larger than the size I rented and should we stop moving our items into this unit. She stated that we should continue moving the items in the unit and she would get it taken care of. So after my movers were almost finished moving all the large items in, she gets back on the line and tells me she'll go ahead and let us have the unit for the 10x15 amount that I had already paid for, for the month, but the following month, I would be billed for the 10x30 unit. Keep in mind this unit is almost double the amount per month for the rent. Clearly that is not fixing the issue. I did not want to rent a10x30, but rather a10x15 unit. I asked her before my movers starting loading the unit with our property if we should wait for her to address the matter so that we didn't have to deal with moving the items twice, her response..She was going to take care of it. She took care of nothing, I asked to speak to a manager, she stated she was a manager and that there was nothing else she was willing to do to resolve this issue. At this point I've been on the phone for almost an hour and was completely done with speaking to someone that clearly didn't comprehend the bottom line fact that her fixing this issue, wasn't fixing the issue. I asked her for a corporate name and number so that I may speak to someone that understood how to deal with, at this point, this HUGE PROBLEM. She informs me that everyone is a property manger and that nothing else can be done. And then to top it all off, there were locks on the second door to the unit that didn't belong to use, which I informed Ray about on the call, and requested that they be removed so we could put our own locks on the door. These locks remained on the door for over 2 months before they were removed. I called in and asked if I could cut the locks off and was informed that I would be charged a minimum fee of $50 dollars for cutting the lock off and then a fee for property damage to the lock bracket. Also the rent was increased after the second month. EVERYONE SHOULD STAY CLEAR OF THIS FACILITY AND SPREAD THE WORD. They clearly don't understand or care to rectify the problem that they created. I would rate them zero stars if I could!
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September 2017 by chris k
Very happy with Red Dot Storage, It's easy to pay with the 24 hr access kiosk and I feel my belongings are secure on-site.
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September 2017 by Anthony Encinas
Awesome service! The people in the office are friendly and helpful!
