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March 2024 by Doug
My associate was extremely helpful. However, I cannot use any of my apps because of 2nd verification being tied to "old" phone, which is destroyed, ànd email that I cannot access because of 2nd verification. Be sure, when you switch carriers and get a new phone number, do not disable your old phone so you can get the 2nd verification codes. Then you can make adjustments to your apps for the new phone.
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March 2024 by randy miller
Zyan at the Decatur store was extremely friendly and helpful! I highly recommend this store especially on days that he is working.
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March 2024 by Donald Riggs
My experience at this store was extremely pleasant highly professional the staff was very courteous I was greeted the moment I walked through the door and was not treated like a stranger The questions that I had Trey Riggs was more than patient and extremely professional and assisting me with help and answering the questions that I had I have noticed the big change in the store from the last time I was there highly recommend the store from now on Great job staff keep up the good work
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February 2024 by Trey Riggs
I have been with AT&T my whole life and love this store.
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January 2024 by reign miller
Collin was absolutely phenomenal, Thank you
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January 2024 by Joe Gerardot
This location is a joke. Manager doesn't know what he is talking about and says the opposite of at&t corporate. Guess I will have to travel to Fort wayne for good service or find a new carrier for mine and my 4 kids' phones.
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January 2024 by Beyce Boggs
Manager and staff was very friendly and helped me pick the best phone definitely gonna recommend this store
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January 2024 by Diane Small
I would not recommend this store to anyone. The manager was awful. I bought a new phone. They gave me 800.00 for my phone gave me a new one. Would not work, and he said i would have to pay 900.00 first.
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January 2024 by Logan Austin
Collin the manager worked diligently to solve my billing issue along side his trusty representative named Zyan
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January 2024 by Daniel Mason
Team did an awesome job. Will definitely be back.
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October 2023 by Charles Didion
It was great and fast got everything I needed for my new I phone 15 but Zyan B was so good at what he does glad we went to his store
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October 2023 by Desaray Harper
Micky was no help. I went to open new lines and apparently took the opportunity to charge AirPods to my account.
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June 2023 by Janée Nussbaum
I used to drive to Fort Wayne because of the great service. I no longer do. The two guys in there are incredible! They explain things very well and always do a great job of finding out family the best deals.
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June 2023 by Albert Wells
Nick was extremely helpful and took a lot of time fixing my problem. He went far above the call of duty. I don’t have the words to describe how grateful I am to him. He’s obviously very knowledgeable and a great asset to his profession.
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January 2023 by Beverly Stuck
A HUGE THANK YOU of appreciation to your Decatur, In “ATT Guys” Zyan & Nick‼️ I had WIFI & I phone concerns. Being a senior citizen, they were more than concerned & helpful even made notes for me to use. Zyan & Nick expressed professionalism, service oriented, & great representatives for ATT. If in need of assistance, I will drive back to Decatur’s, for small town service.Thank you Zyan & Nick‼️