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November 2021 by Bill Stoner
We have always had a positive experience shopping here. The salesmen we have delt with there have always been laid back and we did not feel pressured into buying a vehicle. They always have a good selection and price ranges that fit just about anyone looking to purchase a new to you vehicle. We ended up buying a Jeep that my wife loves, I also really like driving it. If they don't have what you are looking for on one of their lots then check back in a day or two as they are always getting in fresh inventory.
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September 2021 by June Richardson
Everyone was really nice and did everything they could to get me in the vehicle I wanted. But within a week of getting it I had problems with it then had it in their garage 4 times. But when I told them the brakes are bad, I was told(won't say by who) well I never said it came with brakes! What? They won't do anything b to fix them. I understand I bought as it's, but this is a safety issue. They should fix them without cost to me would never do business with custom car care again.. Not right they won't fix problem!!!!!
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July 2021 by Christina M Coon
if you want to buy a car at custom car care go see John cuz he's so awesome at getting you what you want within your price range. all the sales people over there are great they have great service at custom car care get your next car at custom car care
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April 2021 by Jenny Rosalez
great place to buy a car!
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December 2020 by Patrick Huxhold
Very pleasant working with both John and the owner during our purchase!
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August 2020 by Jessica Habegger-Salyer
Finally after 2 full weeks and 1,200 dollars later and only had it 2 months we bought a 2016 Kia from custom car care and with fighting with 2 dealers Kia and custom car care in Decatur. Don’t get me wrong custom car care are very nice and friendly. They didn’t keep me updated but one time I always had to call and check on it. The sliding door motor went out on our 2016 Kia and not even custom car care where we bought it 2 months ago didn’t even help us pay for any of it. It says on the receipt 0.00 for fees, taxes, parts or labor but still had to pay 1,200 with only having it for 2 month. The part it needed I know was 700 so I think we still ended up paying for part and labor even though it says 0.00 on receipt. I would highly recommend if you are looking for a van that has electronic doors or a van period do not go to custom car care in Decatur they told me when they buy cars to put them on the lot to sell they do not look at the car doors or every nook and cranny they said they only make sure it’s safe and drive-able to drive off the lot!
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June 2020 by Robert Hakes
Awesome! No fuss car buying. Salesmen are great.
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February 2020 by Kenneth Reich
Good people to do business with, Nathan was great
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December 2019 by Larry Carter
The salesman was very helpful.
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November 2019 by Dan Evans
Great place to do business honest and trustworthy
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June 2019 by Laura Trojanowski
Great place to buy a car! Staff is very friendly and helpful!! We drove from Michigan to buy a car! We would go back!
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July 2016 by Bobby Fixx
For over 20 years, it has always been a pleasing experience to visit Custom Car Care. The services provided by Brady and his staff is always excellent whether it is for routine maintenance or a major repair.
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July 2016 by Linda Copley
The technicians are very knowledgeable and the shop has top of the line tools and diagnostic equipment. The tire balance machine is the best in the industry.
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July 2016 by David Ahearn
Best car repair and maintenance shop I have ever used (and I am 69 years old). They have worked on our Hondas, Accuras and Mazda Miata since soon after they opened many years ago and have never had an issue with the quality of their service or their prices. My wife and I retired and moved to the outer banks of NC and one of the things I miss about leaving the Peninsula is not being able to utilize Custom Car Care for maintaining our vehicles. Personal quality service at a reasonable price.
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July 2016 by Ron Ellis
Best car repair shop I've used in the last 20 years. Always reasonably priced and fixed right the first time.