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February 2023 by Denise-ish
I recently filed my 2023 taxes here and by far the best experience I have had in a while. Filing can be stressful. The young professional gentleman made a stressful situation into a positive one. I previously went to file my taxes with a different agency and she was very unprofessional she kept shacking her head if I did not know the answer and started huffing and puffing. I also brought my 2 year old daughter because I am not from this state and I currently do not have the resources for childcare and I explain my situation to her and she proceeded to say we have a no kid policy here we are going to have to reschedule and if you can find childcare basically that is what needs to be done! I walked out the office in tears and came straight to Jackson Hewitt a totally different experience in behavior and very very professional. You never know what someone has went though and is going through it is very important to have great customer service all times and what ever you are going through personally leave it at the door when you go to work. You never know what someone has endured and anything big or small you may say can be can really “make or break” someone. Thank you Jackson Hewitt! And the kind gentleman who went beyond and above to get clarification and understanding to file my taxes
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March 2022 by Mindi Porter
They were very thorough and professional! Informed me of everything I needed to know throughout the whole appointment! I would highly recommend their services to anyone and everyone!!!
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February 2022 by Veronica Conner
If you want the best service and the most bang for your buck go see Camilla Kline at Jackson Hewitt in Decatur Indiana Walmart. Best experience ever for taxes!
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February 2022 by Brittany Redding
camilla was amazing tax prep at walmart in decatur
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February 2021 by Just Me
Excellent service this year!!