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January 2024 by Clay Chambers
I recently purchased my new truck from Mitch and I will say with confidence that it was the absolute best and easiest transaction I have ever had in my entire life.. I would absolutely recommend anyone anywhere to contact shifferly automotive for your next set of wheels..I live 4.5 hrs from them and it was undoubtedly worth the drive.. thank you Mitch for an amazing truck and deal.
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November 2023 by Tammy Plaster
They have always been great with us. We bought the van from them and we make the 45 minute drive to get the oil changed, and any services that we may need done.
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October 2023 by Susie Johnson
Always happy with Shifferly Automotive. I have purchased many vehicles from them over the years. Great family dealership. I have always been treated fair and with respect.
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October 2023 by Charles Vernatt
Everything was and is absolutely perfect thanks a million Shifferly!! The only minor suggestion I would like to add is with any vehicles that have sunroofs on them please make sure they are greased well because unfortunately, my Jeep’s tracks are bone dry but no worries I will get the best all-weather grease I can find for it!!
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August 2023 by Badone
DISHONEST do not trust. Was interested in one of there trucks, but lived almost 2 hours away. Called them concerning the truck and asked about the condition. Specifically if the engine light was on, any significant rust or damage. He said he would go out any check it all over and get back with me. When he called back he was very though about describing the outside condition but said the engine light was NOT on. So i traveled the 2 hours to look at the truck. When i got there the engine light WAS. Took it for a test drive and the gas gauge didn't work. Had he been upfront and honest i could have saved 4 hours of driving.
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August 2023 by Erin Vachon
Mitch, Luke & Matt made car buying easy! Everyone is so nice & welcoming! Would definitely purchase through them again! ?
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August 2023 by Renee Holder
Luke Shifferly and the Shifferly family and staff were amazing!!! Honest, friendly, dependable service!!! I highly recommend them!!! The van we bought was exactly what we were looking for!!! Thank you!!!
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August 2023 by Chevy Schevenius
Bought a used truck next day it rains had to buy new wipers new car spray gives me a headache
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August 2023 by William R
Very dishonest dealership. Was interested in a used vehicle they had on there website but was 2 hours from me. I called them to see if there was any significant damage,rust or engine light on or anything else. The guy said he would check and call me back. After he called back he was very through about the appearance of the truck but claimed there was NO engine light on. So i drove the 2 hours to the dealer only to find the engine light WAS on. Test drove the vehicle and the gas gauge wasn't working either. Had he been upfront about either of them i would NOT have traveled 2 hours to look at the vehicle. Do not trust what they say
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July 2023 by Jonathan Lee
Have you ever stumbled across a hidden gem? I’ve been in the market for a truck for a while looking at FB Marketplace, dealerships, friends, family and all over even considered going to other states. Then one day we were traveling through Decatur so I could check a vehicle at another dealership which we tested and didn’t like and saw this dealership as we were heading home.They had quite a few trucks and some pretty cool cars, but in the middle of the dealership lot was a truck that caught my daughter’s eye. I was certain it was going to be out of our price range. We got out of the vehicle and looked it over. A lady opened the door to the dealership and told us the truck was unlocked, but did it as a soft suggestion (nothing pushy). I went and asked the cost and it was not out of the question. In fact, it was exactly what we were looking for.Not sure if I should disclose this, but he allowed me to take the vehicle to my mechanic on the southwest side of Fort Wayne even though I told him I wouldn’t have it back to him for a while.Basically, what I’m trying to say is that each step of the way it has been a pleasure, they were crazy easy to deal with and I wanted to express my appreciation. What better way than a Google review?!?!I worked with Mitch and a young lady, both very kind and not pushy at all. Mitch said they had just gotten it in that day and still needed to run through everything. The next day I contacted him
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July 2023 by Ashley Eckelbarger
I'm highly disappointed with the vehicle I purchased from shifferlys. I purchased it two years ago and I have had numerous issues. Starting with the radiator dropping out on the interstate while I was driving, this happened only months after purchasing the car. I've had multiple issues with the transmission. The fact of the matter is things were not repaired properly from an accident the previous owner had. Shifferlys bought my vehicle at an auction knowing it had been in an accident. They sold it with out properly fixing the issues and now I'm in possession of a lemon. I'm highly dissatisfied and will not go back to their lot for a vehicle.
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April 2023 by Brittney
After searching what felt like months for a vehicle, Shifferly came just in time! Amazing prices, amazing vehicles, and absolutely amazing staff! A special thank you to Luke for helping out our family and for being an absolute pleasure to work with. If you are in the market for a used vehicle, I HIGHLY recommend checking them out!
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February 2023 by Lin58
Couldn't have been more pleased with the entire purchase process. Would encourage anyone in the market for a vehicle to try Shifferly Automotive first!
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January 2023 by Seth Zimmerman
I would give zero stars if possible. DO NOT SEND A WOMAN HERE.In early 2020, we were in the market for a Dodge Journey. We had narrowed our choices to two dealerships. Shifferly and a large dealership in Indy. The vehicle at Shifferlys was higher mileage, 1 year older, and a lower trim package, but my wife liked the color. It was also $2,000 more than the vehicle in Indy and also priced above both KBB value and Blackbook.I sent my wife to the dealership to arrange a test drive and see how much they would move on the price. She let them know we were going to be paying cash, and told them about the other option in Indy.The salesman's answer was to tell her that the other car sounded like a better deal and good luck. He wouldn't even have a conversation with her about it. Wife just walked out shocked. She said she had the distinct impression that it was because she was a young woman, from the way he treated her.We drove to Indy and bought the other Journey. I will never buy a car from these people. I don't know if it was because she's a woman, young, or just doesn't look wealthy enough to buy a car in cash. But if it happened to us, it has happened to others, and next time it could be your wife, sister, daughter, or mother that they don't take seriously.
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November 2022 by Denise Glasser
These fellows made getting our daughter's first car an easy and great experience. Highly recommend them.