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March 2024 by Brittany Love
Slow at getting orders. They have to serve people doing so many different methods it makes it harder on them n slows them down. Door dash has to wait awhile to get their order. . People are not trained so they can't help long lines if they do they have to be talked through it and takes longer. They r the number 3 worst restraunts in town.
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February 2024 by G1ow Be11
Twice I've ordered online and twice they've gotten my order wrong. When I request extra of a certain item, there was no extra. And a whole ingredient of my sub was missing! The employees need to read their online orders better or get some glasses omfg.
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February 2024 by Dannie71
It was good.
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January 2024 by VC H
The food just sucks
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January 2024 by Roberto C. Santos
generois portions, made as directed, but couldn't find napkins anywhere...
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January 2024 by Jeffrey Steen
There's no place that I enjoy going to eat more than the berne subway. The place is clean and the atmosphere is great. The staff are A-Number 1. Always helpful and smiling, they make you feel at home. I highly recommend it.
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January 2024 by H
Not enough staff for amount of customers. Staff was nice just not enough workers. Tons of customers with multiple orders, online orders and drive thru. Only two workers slows down service.
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December 2023 by Gianna Obringer
it took 45 mins for my order to be given to me, even tho it was mobile order. and when i went in they repeatedly made fun of my name and laughed abt it before they knew it was
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December 2023 by Matt Thomas
If a place cannot keep up on walk in ordering, then they shouldn't have online or drive
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December 2023 by Stacy Swygart
The service was fast and efficient. The food was good and fresh. The lady that served me was Malinda and she was very nice and polite. I appreciate her hard work.
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December 2023 by Tyler Howard
Took over 30mins of waiting in line before I was able to pay and leave with 1 sub. Obvious they’re short staffed and prioritize drive through and online orders over the long line in front of them in the store.
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December 2023 by dusin campbell
Really goid food but starting to get
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December 2023 by Duke master
The older lady that works there makes me feel like i should not be ordering food. Had to wait almost 10 mins before they started making my food. They had to do the online order first before the customer in the store. When did fast food restaurants start caring more about their online orders then the person in front of them. Its is very rude to hear the employees complaining about other employees not doing their job. That is what the older lady does everytime i walk in.
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December 2023 by Nadia Hall
Would leave negative stars if possible. This place needs good management. The workers are HORRIBLE!!! Incredibly rude and lazy. Hear one employee admit that they weren't making breads so they could close early and others yell very rudely "WE ARE CLOSED!!!" an hour before their closing time....how were we suppose to know and what did we do wrong?? Just close already..this place is embarrassing
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November 2023 by Nathan Robbins
Waited 10 minutes for them to finish making 8 online orders and then they started taking drive thru orders right in front of me without even acknowledging me. Never once did they say sorry for the wait (although they did say sorry for the wait for the person waiting for their online order behind me). Left and will not be back. Terrible customer service