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“Quida was very nice and super helpful. She took the time to get me set up and transferred my things to my new phone. She answered all my questions and was patient too.”
“Mike is a life savor I lost my phone. I was able to get a new phone and he got back all my contacts and my pictures. I'm glad I came to this store!!! Thank you so much.”
“Munster wireless is amazing. The most professional and courteous staff. I was in there 15 minutes and had my iPhone repaired for such a reasonable cost. Alex and Salma are knowledgeable tech professionals. When I asked Alex the reason for why my phone was messing up, he explained in detail. No need to shop around for Your phone, computer, or tablet repairs. Just come see Alex and Salma at Munster wireless in repair. thank you so much guys, you saved me time and hundreds of dollars.”
“Zack is such a gentleman he helped me with issues that I was having with my phone. He was really patient and professional.Anyone who’s coming to this store ask for Zack he’s the best!”
“The workers were great, nice , knowledgeable and did an awesome job connecting are old phones to our new phones and even stayed after hours to help up set up and transfer our photos and contacts.”
“I had a question about my phone, and Desmond was very professional and took his time out to answer any questions that I had. I also told the store manager that he deserves a $10 raise.”
“This group is an outstanding company. We called them with an emergency and they were able to send out an experienced tech who was able to secure the issue. Highly recommended!”
“Love disc replay but I would love if they would make the stickers for the movies not so sticky and ruin the movie. Maybe a less adhesive sticker. For film collectors please”
“Went to this store seeking help with my phone because Metro's telephoneCustomer service is rude and NOT knowledgeableabout their services and they try to change your plan without you knowing!The young man Yousef at the Highland IN store was very helpful and knowledgeable!! He got my problem resolved. I willreturn to his store in the future for any phone needs.Thank you Yousef!! Keep up the good work!”
“Deonna had such great service and was very relatable she gave me great attitude great conversation and was very kind with helping me figure things out . She also was very concerned about me and getting to my car so much that she helped walk me out and made sure I got in the car safe ! She’s great”
“Emeralds is the BEST employee around. Great problem solver. And fast to determine problems. Never a long wait when she is here. She can even wait on 2 customers at once to keep everyone satisfied.”
“I highly recommend this location. Never was turned in the wrong direction.
I recently had the pleasure of interacting with T-Mobile's staff MONIQUE in lansing, and I must say that I was thoroughly impressed with the level of professionalism and knowledge displayed by her. Not only did she exhibit great patience in addressing all of my queries, but she also provided top-of-the-line guidance that exceeded my expectations.
I can confidently say that T-Mobile's staff set a high standard for excellence in the industry. THE TEAM IN THE STORE professionalism, knowledge, and willingness to provide top-notch guidance make them a standout choice for anyone seeking exceptional service. I highly recommend this location. Never was turned in the wrong direction.”
“A big thank you to Muhammad for helping my wife with recovery of her phone number! I appreciate the service this man gave us. I haven't had the best experience in some locations, but Muhammad did(over the phone, even) exactly what he said he would do. And at the end of the work day. I highly recommend this store and Muhammad!”
9:30AM - 7:30PM
6406 Calumet Ave, Hammond
Electronics
“I recommend going in when the manager is there shes amazing! gave me a great deal on my phones and she set everything up for me and had me out the door in under 30 minutes! amazing job and amazing customer service !”
“Went in to Best Buy with my daughters to purchase a security camera system for my Mom. So we walked in, and the TVs were to the right. Huge!!!! We're laughing and talking, and this young man came over and asked if he could help us. His name was Matt, Matt H., I believe. He was soooo helpful. He went above and beyond his job description. My card was acting up, and my eye pad was too. I don't know about these apps, but he did. I needed to access the bank app, so he went to get WIFI info from Geek Squad, which was the problem. I was shocked it worked. He also explained the system, and sold me the Best Buy reward program. I tell you, Best Buy should be super impressed with this young man, because he clearly gave so many reasons I should purchase it, and I said ok, you got me.?? But if you want the best customer service experience, and patience, ask for Matt. He'll make sure you leave highly satisfied. Thanks so much for all your help!!”
8AM - 10PM
8005 Calumet Ave, Munster
Electronics
“What's up yall it's Jada here, I am a young content creator and I really love target. When I go online to tell others where I have received my products from I tend to say target more often. I love the way the store makes me feel as I enter with my Starbucks drink (LOL) but no for real yall need to come here because I promise once you leave your going to want to come back. Enjoy your time in this store you won't regret it.”
“The service was welcoming and professional. The store rep carried a positive energy about him that made the business pleasant. Great deals for exchanges of service. Thank you.”
10AM - 8PM
3637 E 106th St, Chicago
Electronics
“Exceptional service! A huge shoutout to Blanca for her outstanding assistance. Her professionalism, friendliness, and dedication truly made my experience memorable. Kudos to a stellar team member! ⭐⭐⭐⭐⭐ #FiveStarService #CustomerExperience"”
“I had to give them five stars because the lady TK is awesome!! I asked for a specific request and she made it happen. She’s very thorough, polite and professional! I’m sad to see you go to a new location, but I’m glad that I was able to do business with you at this location. Good luck with your future endeavors”
“Went in for a new phone and was out with in minutes. I’m extremely impressed at the speed of service they had. They made buying my new phone such a breeze. I’m happy I took the drive and went to this location.”
9:30AM - 7:30PM
17647 Torrence Ave Ste 9, Lansing
Electronics
“Leo was here when we got there. I can only recommend him at this moment. He is a very professional and helpful guy. I cant thank him enough. He switched our phones from bootleg boost and made the whole changeover easy. Cricket has a 4 line for $100 with unlimited data. So far so good. Excellent reception and fast data.Forgot to mention. This store was the only one in the area to carry iPhones in stock. Boost or Metro has none in any of their stores in this area.”
10AM - 7PM
6071 Broadway, Merrillville
Electronics
“Shankman at the Merrillville store was Amazing! She was very professional and patient with me through every step. She handled everything with quality customer care and I needed that with how I was feeling prior to walking the store. Thanks again Shanika!”
“Razzak on Sibley Blvd was excellent saved the day for my trip with a new phone set up and was very pleasant I have been with Metro 2016 and this is the best service I have received.Thank You ?”
“The young lady Gloria is the best. She is very helpful and always nice to everyone. She never turns anyone down. This is the reason why I came back to this location!!!! She has changed it completely! Sad to see her go ! Will have to find a new location”
“This location will make every effort to get you what you want and need. No confusing tech talk. Mo and his people proved to me that it's about the customer and not the profits. I did have to wait my turn. However everyone before me was treated with respect and were not rushed or taken for a ride. I was also very satisfied. straight talk, Facts and savings here. I met the owner when I was there. His name is Mo. His people are just as caring. Great training I suppose. Recommended highly!”
“Tray was a lifesaver today! Thought I lost my phone but Tray, the Associate Manager, helped me find it! And, he was very kind too! Great customer service overall!”
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“Total professionalism I can't. Remember there names. 2 young ladies working there in the morning. There was nothing they didn't know about phones. Awesome. Service. Very polite. Can't. B. Beat.”