“Went in today, 8/31 around 5 pm with my HP Omen 35L I JUST picked up a week ago with power issues after trying to install a secondary 8TB hard drive. We didn't have an appointment, but Olu was able to take my PC back for a cursory look with Griffin. They saw exactly where the issue was and fixed it on the spot, no questions asked! We have been trying to figure out this issue since last night, and it took them barely 10 minutes! Saved my new pc and my sanity all in one go! They were SO AWESOME!!! Olu, Griffin, guys...I CAN'T THANK YOU ENOUGH FOR YOUR HELP!!!!!!”
“I did not go to the store, but my mother did. She had been struggling with cancelling a line and getting a hold of customer service and being an authorized user on the account I couldn’t assist. My mom went in and called me and I explained the situation to Kelsey, who walked my mom through everything and went through the trouble of calling customer service with her so she could explain. Kelsey had great customer service and definitely will be using primarily this location now”
“We just had a great experience here. They changed their policy so that there are limits on how many collectors cards can be bought at one time, so my nine-year-old was actually able to buy a small pack of Pokémon cards for the first time in a long while! Everything is always sold out everywhere. The man at the customer service counter was incredibly kind and friendly. Thank you for helping us out!”
“I brought some of my parents' cds and dvds. I didn't have luck selling them at another store. Disc Replay was fast and courteous. I'd definitely recommend using them.”