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March 2024 by Lorena Vega
600 to file..that's outrageous. So I found it odd we were only going to receive 4k back. Decided to file somewhere else, got 9k back. That doesn't look good on them. And they only charged us 128 to file, Wild. Go somewhere else other then here.
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January 2024 by Michele Walker
I walked in to get my taxes done. I was never greeted not a Hello, Can I help you, Welcome to Jackson Hewitt or anything. A woman walked to the front and said are you finishing a return from December or a new return? Then said fill out that form on the chair and walked away. I started to fill out the form then thought about how rude and unprofessional that was, stopped and walked out! I would never spend my money paying someone to do a service and they’re rude with a nasty unwelcoming energy! Mind you I live in Florida in town visiting family. Now I remember why I relocated out of this area, people are just miserable with bad attitudes. Do better and treat people with respect and hospitality!!
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May 2023 by Alejandra Castillo
This time the attention was better than last year
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April 2023 by Luis DeLeon
Quick not expensive and friendly people highly recommend them
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March 2023 by Orlando Burgos
5 star service, 10 yr plus of service to me and my family. Friendly and Clean office. Very knowledgeable and attentive. Cared about me and the most accurate filing to get me the most on my return. And sometimes the least I owe.
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March 2023 by marc scott
Anna was GREAT! Friendly from start to finish. Although the Service fees increased this year Anna was great and very detailed in explaining and answering questions! Jackson Hewitt please utilize those High fees to compensate and Appreciate your employees. Great Job Anna!!!
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March 2023 by Darryl Fulton
Excellent service and very affordable fees.
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February 2023 by Alylece Barlow
Always love this Jackson heweitt n east Chicago. They r soo professional, and friendly
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February 2023 by Ms Tee
My third year coming here, always friendly, great customer service, quick and on point. Will be back next year ???‼️
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February 2023 by Tikova Davis
Cindy was awesome and explained every detail! I always choose this location to do my taxes!!
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February 2023 by Erik Johnstone
Thanks again Cindy, like always Jackson Hewitt did a great job.
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January 2023 by Linda Sanchez
Been going to them for 33 years. The best place to go if you want great service good people. I would not go anywhere else.
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January 2022 by Nicole Georgia
I've been using them for years. I love how fast they are and very knowledgeable. Never disappointed
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May 2021 by Nicole Praner
They charge an outrageous price for a simple tax filing. What's worse is they were not transparent with pricing up front. Unless you have complicated taxes please do not come here for filing. Save yourself a bunch of money and do it online yourself (easy and free or close to it).
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May 2021 by Nicole P.
I would definitely not recommend getting your taxes done here. They charged $332 for a simple married federal and state return. Something you could do with online software for free or close to it. They also do not communicate pricing up front which is just common business sense. I was blindsided when payment came up as they probably did 10 minutes worth of work - tops. Find yourself a more reasonable branch or do it yourself online.