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December 2023 by John Jones
Useless
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April 2023 by Juan Cervantes
Hire More people I'm tired of your automation process never works
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April 2022 by Saul Doninguez
Went to send a package no line at all the lady was really rude.Talking about She should of retired just because I asked her to add insurance to my package
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December 2021 by Julia Worthington
I have used this branch for 16 years. I have never had a problem. The employees are always polite, courteous and friendly.
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October 2021 by Trice H.
I don't have a problem with the clerks behind the counter. I do have an issue with the hours of operations. I have a p.o. box here, and when I come to get mail from it. Once in a while, the lobby is closed after 7:30 am. I'm wondering why, I have to wait for someone to unlock the front door for me and other customers to get our mail. When this location opens the lobby at 6:30 a.m.. (This is a waste of time and mental energy) I was trying to contact the post master, but this lady didn't answer the phone. If I could give zero stars I would. Because, this is not suppose to cut in my work time. I know the hours of service here and the post office seems to not have their timing in order. Super disappointed at this location!!! I will be looking for a better p.o. box carrier than this location (BAD EXPERIENCE). I wouldn't suggest this location to anyone, especially my enemies!!!!
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October 2021 by Stacie Costello
The postal workers are on top of things. I have never had a bad experience at this post office.
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October 2021 by Arlene Rivera
Soo rude!!!!
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September 2020 by Orianateyor Beard
I called to ask for help with retrieving a package and the lady was MOST rude
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July 2020 by Monique McGee
I had an awful experience here their mail carrier stole my phone bracket and then marked it as delivered. The company themselves seem to have up to a twenty day delivery period after twenty days. I reached out to the company they tracked it to this location and the supervisor there said he can’t do an investigation because it’s way too late and then threaten to call EC finest on me so not only are they some thieves they are liars that believe their own lies.
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May 2020 by Paul Massey
Very unprofessional and uneducated, does not know the law and the rules and regulations of the United States Postal service. Please get educated, learn your own rules and respect the first amendment.
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October 2019 by Professionally Pretty
I checked the status of my package today and it stated it was out for delivery since 8:50am. So when the Mail Lady ran , she stated she didn't have my package so I called to have them track it at the post office, the Guy Greg at around 4:45pm answered and stated that the carrier must have forgot she had my package, and she will attempt to deliver again, she never showed up again, so i checked my status on the tracker and it says DELIVERY ATTEMPTED she never showed up or left anything in the mailbox. And Greg at EC USPS on Chicago Ave. Tells me its better for me to get my package at the post office because it will be better for them. This is unacceptable and its unprofessional of him to even say that. So now they seems very suspicious because the way it was handled on his end makes me think my package was stolen because any of the procedures were implemented!!!!!!!!
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June 2019 by Irmaliz Rosa
I have been expecting a priority package for 3 weeks now, going to the my PO Box 3 times a week to get it, and nothing. I asked multiple times and they said they had nothing for me. Today, I got the yellow slip on my PO Box. When I told her this was priority, but I had to wait 3 weeks for it she said, "well this has been here since 5/23" (today 6/7). I explained to her that I have been coming several times a week and there was no yellow slip for me, and that I also asked on the counter... Her answer, "maybe because the po box it's wrong written on the box (black marker by the post office, not by the sender) I can't do anything because I don't work in the Morning. What does that mean!... I had baked goods in the box that after 3 weeks ofcourse went bad.
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April 2019 by MarzPlayz
MY MOM ORDERED ME A PACKAGE FOR MY BIRTHDAY AND IT WAS DUE SO MANY DAYS AGO. Where is my package. This post office is garbage. The people are garbage. I want my package and if it don't come I am going to get it from you guys.
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February 2019 by Jerica Crawford
The employees here are very rude & unprofessional. They lied to me & told me that the receiver's address for a package I sent was fake all because I failed to put my sender information on the box. (I was told I didn't have to, so I didn't).They also told me that my package was being handled by inspection services, which is like their “police department†for packages and that there was no one I could talk to or get updates from on the matter. Shortly after, the recipient for the package told me they called her and let her know she could come pick it up. They never told her her address was fake and they never called me back with this update.
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February 2019 by Rosie Gholson
I've been in E.C. IN for 2 years now, my first year, the mail man wasn't delivering my pkgs. I start complaining, no problems since then, my issue is with UPS, their services suck out here
