-
February 2024 by Raymond Carrasquillo
Accessible to everyone ????
-
January 2024 by tia dantzler
the people here are completely lazy any packages that need to be delivered they just don’t want to carry them off the truck have been marking my package undelivered then tells me they will hold it I can come pick it up but I paid for shipping the supervisor will was of no help super condescending also lazy
-
December 2023 by Francisco Cazares
This is an updated review, from my previous 1-star, negative review. I am happy to say that the other individuals from both East Chicago locations, have now retired!! Now, we have new younger staff. Forgive me if that’s a horrible comparison, but then generation we will in today encourages proper communication. These new people carry on a conversation, they are friendly, and they are definitely there to help you; they are not upset or bitter (yet)! I hope these individuals continue being the familiar faces for the years to come, even if I don’t go to the post office that many times in a year. Thank you, upper management, for taking the time to see who was already working for you, and hopefully see this position as a promotion… customer service, is not easy!! Thanks again — PS, thank you for taking the extra time for finding the black envelope that my dad said was to be returned to sender! -FC
-
December 2023 by Quino Quinones
The employee that's in the office is very incompetent and rude! The worst ever! The other employee who retired is much better.
-
August 2023 by Tom Fox
Decent little post office with the old-timey PO Boxes. Service was fair and the line was short. Wish their could have been more self-service options as most firms etc are stored behind the counter.
-
March 2023 by Angela Scott
The Lobby Service is great. Kind and patient employees. Wish I could say the same thing about the little African American (Female) Mail Carrier, who temporarily works within the 3500 Block of Guthrie st. Why doesn't she keep the mail in the mail bag while it's raining? Then pull it out when she gets to the mailbox? Now? Your mail is soaking wet. (Also?) Why doesn't she use the sidewalk instead of walking across my Flower Beds in order to deliver your mail? I hope to see my Flowers this year. I hope she has not stomped my Bulbs into the ground ?
-
March 2023 by Mario O'neal
Wonderful service very professional
-
October 2022 by Ashley C
I send off quite a bit of packages through this Post Office location. The employees have always been super nice and very efficient with each and every package I've sent out. I'm easily here once every week, sometimes twice or even three times in a week. Every single time the ladies have been nothing but courteous and professional while still laughing and being friendly when talking to me. I know sending up to 4, 6, 8 or even 10+ packages at one time can be a bit much, but the employees have never, EVER, not even one time made me feel like I'm a bother or an inconvenience to them! I genuinely appreciate that! It means a lot to me as not only a customer, but as a person by how genuinely nice the ladies are towards me and are almost always in a positive and cheerful mood. Keep up the amazing customer service and fantastic job you do ladies! You know who you are! :) And you MOST DEFINITELY deserve a raise in pay!!! :)
-
August 2022 by GoalsAnd NightShift
The incompetency and lack of compassion at this place is extremely sad. I’ll never do business there ever again. Also, advising my family to remove their P.O. Boxes. This place has took a turn for the worse.
-
June 2022 by E R
The incompetency and lack of compassion at this place is extremely sad. I’ll never do business there ever again. Also, advising my family to remove their P.O. Boxes. This place has took a turn for the worse.
-
April 2022 by Shanell Thomas
Other people's mail is constantly being put in my mailbox and other tenants in my building. I made so many reports on it and it keeps happening.
-
November 2021 by Salvador “Munch” Rivera 3
They steal packages and they are lier's and I think this servers is not good
-
April 2021 by StaceySharee
I go often because I do online selling and every time I have to ship off the woman there is so nice. She’s always by herself but she is very kind.
-
August 2020 by jaylee
Got into with Greg , who I found out is some kind of manager. Omg poor professional skills!!!!! The conversation I had with him arguing back and forth over my package was ridiculous. I never want to be serviced like that again. That is not the way you talk to anyone. And to knkw that he has the power to speak to people like that and no one does anything.... wow.
-
January 2018 by Jose Rivera
Not enough employees. Closed during lunch hours.
