CVS

Most Recent Comments

• October 2025 by Liberti Baxter
  Clean and organized and cashier was super friendly and helpful
• September 2025 by Mary Ann Geis
  Love the txt updates, just never use drive thru when everyone is sick & pick up 30min before closing 😉
• August 2025 by Cody Cody
  I use the pharmacy biweekly and they have always treated me very well and rarely ever have any issues.
• July 2025 by Tori Benyon
  Good stuff and good service
• June 2025 by Jerry Wasson
  Quick and easy!
• May 2025 by Lulu
  Excellent customer service from Delannie. She was extremely helpful and friendly on a short notice request.
• May 2025 by Brian Rubeo
  “Extremely Disappointing Experience at CVS Edinburgh”
  
  I visited the CVS in Edinburgh, Indiana, based on their posted hours on Google, only to find they had “modified temporary hours” and weren’t open. This caused a needless delay, and when I returned later, the experience worsened.
  
  Despite being the only customer there, the pharmacist refused to ring up my greeting cards with my prescriptions, citing a lack of time. When I inquired about potential interactions between two creams (one of which turned out to be a pill), I was abruptly told to “call my doctor.” This dismissive attitude is unacceptable, especially for someone without a primary care physician who relies on telehealth. The pharmacist’s response was essentially, “not my problem.”
  
  To top it off, when I tried to purchase insulin syringes for my stepfather—something I’ve done at other CVS locations without issue—I was flatly denied and told a prescription was required. This contradicts my prior experiences and demonstrates a severe lack of consistency and customer care.
  
  Overall, the dismissive, unprofessional behavior of the pharmacy staff turned a simple visit into a frustrating ordeal. I hope CVS addresses these operational and customer service issues promptly.
  
  FYI- when I returned home. I purchased insulin syringes through Amazon no questions needed. Called the CVS in trafalgar and they told me they would sell them to me. No prescription needed. Hmmmm apparently the pharmacy Manager just wanted to be rude!!!
• March 2025 by Destiny Perkins
  The lady up front was very timely in helping me unlock an item that was security boxed, but scoffed at me after trying to take my cash and pay for me when I said no thank you, I could do it
• November 2024 by Rose Robertsonsmith
  3 workers in pharmacy Whenwe walked up they said we will be right with you. It was 10 minutes before one of them stopped their work to wait on us at that point 4 others were waiting You would think that that one person's job would be to wait on customers
• September 2024 by justryliehere
  Delainey is extremely rude yelling at people across the store especially people in uniform. Also yelling at other coworkers.
• August 2024 by Tylee Tomlinson
  Very slow
• June 2024 by beth chesser
  If you have been calling the pharmacy since 9:30 and can't get the call to go through its because they are closed. Yep, no one shows up to work, no one gets prescriptions. You'll only know if you drive there. 100% frustration. We have changed to a mail order company. This one was an emergency prescription. Do not rely on this company, CVS. They are horrid. Keep your football field size receipts. I would rather run down the hall with scissors pointy side up than walk into this store.
• June 2024 by Ellen Lewis
  Nobody answers the phone and my scripts are 5-7 late! Edinburgh CVS—— UPDATE!!!! Marie and Dani saved the place! They make sure you are taken care of!
• June 2024 by Jayson Parlow
  I don’t know if it’s just their personality or maybe I’m being judged off my appearance, but the pharmacy staff could definitely work on their customer service. I feel like they are extremely judgmental/act like you’re bothering them if you ask about something. If you’re needing to get a prescription filled I recommend cvs on National road. Try and avoid the Edinburgh pharmacy if possible
• March 2024 by terry jones
  There pharmacy is much better now! They have more workers and are not shortening their days as much as they had been when they were short handed.