rue21 is a fast-fashion retailer offering the latest trends at affordable prices. Customers report being very pleased with their shopping experience, noting the store has a great selection, including for plus sizes, with decent prices and good sales. The store stays up to date with fashion, carrying everything from jeans and graphic tees to dresses, shoes, accessories, and good sunglasses. The location is consistently described as clean and organized. Staff are highlighted as amazing, helpful, and sweet, going above and beyond to provide great customer care and a great experience.
To everyone that works there are so hardworking and patient. They are willing to be so helpful towards customers and made shopping so easy and a great experience. They for sure need a raise.
August 2023
Very pleased with my shopping experience! Abby was very helpful. She directed me into finding an outfit I was looking for for an upcoming event and then also immediately helped me get situated into a fitting room. Very impressed with her customer care skills!
June 2023
This is my first time being in a rue 21 in years and the employees were amazing. Celeste, especially, went above and beyond for us and was so sweet at checkout. Thank you, ladies, for such a great experience!