The Samsonite Company Store provides a positive shopping experience with helpful and knowledgeable staff, especially the store manager. Customers appreciate the friendly service, quick resolution of issues, and thorough explanations about repairs and warranty processes. The staff's patience and willingness to answer questions make it easier for shoppers to choose the right luggage. Pricing is comparable to online options, and the store often offers great deals on luggage sets. The store also offers luggage repair services, which are handled efficiently and smoothly. Customers value the quality of products and the level of care provided, leading to high loyalty to the brand. The store's current location is clearly marked, and staff are eager to assist with future purchases and warranty needs. Overall, the store is highly recommended for its helpful service, competitive prices, and quality products.
Bill was incredibly knowledgeable and helpful. We can be pretty indecisive about making a purchase, but he was patient and asked a ton of questions to ensure we made the right choice. Pricing was comparable to online, so that was nice! Great experience overall and we're very happy with our new luggage!
August 2025
I am officially a Samsonite brand loyalist. Not only do I love the product, the service and warranty elevated my experience. Bill offered exceptional service, asked questions and resolved my issue in less than 10 minutes. Thank you for the quality and care.
April 2025
Google wants to navigate to the old location near the Puma store. The current location is next to Sunglass Hut.
Great store with great service. Google street view shows the actual location. I submitted Google the current location.
