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November 2025 by Randy Murphy
Excellent service; they even tow classics!! Charles went above and beyond. Great overall experience. Highly recommend for all your towing needs
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October 2025 by Daniel Brown
This is my go-to shop when I am in town. The fellas take good care of me at very reasonable prices. They also take care of any issues that I bring in, don't try to knock my head off, and advise if they see anything else that might need attention. Thanks guys for your excellent service and support.
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October 2025 by Amanda Long
Thank you for fitting in my jeep Patriot even though the insurance company sent you to the wrong gas station. You were nice and polite
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September 2024 by Austin Harris
STAY AWAY FROM THIS PLACE AT ALL COST. Wish I could leave a 0 star. I was on a recent trip with my wife and kid when my wheel unexpectedly came off on the highway. This company was dispatched for a tow. It was quickly realized that no shop in the area was able to get me back on the road in a timely manner and I live 5 hours away. The owner was the one who provided the tow and fed me some complete BS about how he wants to help out since I have my kid and I am in the Military. He even offered a discount on parts(did not receive discount). Car was "fixed" in 2 days as discussed. Halfway through my drive home my car started to make an odd noise again so when I got home I took it in to be inspected. They informed me that the bolts used to secure the wheel to the hub we not correct, too short and not same thread. So I had to completely replace the hub AGAIN. When I tried to contact the owner about this he did not respond. They saw the opportunity to get some quick cash from my inconvenience. The owner asked me to write a review if everything went well since the poor reviews were from angry repo customers. So here is my review.
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September 2024 by Cindy Stephenson
31 Auto is a great place to buy your next set of new tires. I just purchased a new set and they beat everyone else’s prices and got me right in and out quickly! Highly recommend!
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September 2024 by Christy Merriman
Amazing guys! So helpful getting my brothers motorcycle on my trailer. Highly recommend! Thank you from the bottom of my heart!
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August 2024 by Brittany Terry
I went to get an alignment from a big chain store because I didn't think 31 Auto did them and I was told that my vehicles needed $1,300 worth of repairs. 31 Auto has done all of the work on my vehicle for several years so I took it to them to see what they would say. Not only did I not need as much work as they said but they were able to fix it for under $300. This is a great company ran by amazing people!
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August 2024 by Socorro Garcia
No stars. Jeff, the owner, along with his Manager, was incredibly cruel and dismissive. I called yesterday to get information about the car we have there. The manager told me he had no info and to call back tomorrow. As a manager, it's your job to know these things. I called back and asked to speak to someone else because he was no help. He transferred me to Jeff, and I could hear him say, "Her negligence is the issue. I’ll pass you to the boss so you can tell us how to run a business." Are you serious? Who talks to customers like that? They have zero respect for their business or their customers. Every time I asked a question, he would disregard it completely. He was unprofessional at every turn. Each time I asked anything, he would say, "listen lady," and it got to the point where I was hung up on. As a manager myself, I take care of my clients' needs and concerns. While on the phone, he said, "What are you, some kind of attorney? You’re acting like you know what you’re talking about when you don’t." Who talks to customers like this? Unacceptable uneducated humans “running a business.”
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August 2024 by Jacob Johnson
We were passing through the area heading back to North Carolina from a business trip when we had a mishap and one of our tires blew out. If it wasn’t for the guys at Thirty One Auto Group we’d still be stranded. We appreciate you guys for the help of getting us back on the road as quickly as possible. We couldn’t have done it without your help!! A+++
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June 2024 by Jesus33a13 ZunigaI 13A2
It's not 24 hours
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May 2024 by Branden Barrios
I am very thankful for these guys. Got me back on the road as soon as I called
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January 2024 by Stephen Harlow
Knows their stuff does great work tell you the truth and doesn't try and you feel stupid like a lot of car shops do
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January 2024 by Amber Stokosa
if I lived in the area I would make this my go-to place. I hit something hard on the highway while on my way from michigan to kentucky; it was after hours and I’d never had something like this happen to me before. they picked me up super fast with a tow, even stopped to check the damage to see if it was quickly fixable, but after we found out it was a bent rim they dropped me at a hotel and took my car to their shop. then I got a call around 9am the next morning with an update, and it was fixed by 11. they even came to get me from the hotel in my car and let me drive it back to the shop to make sure it felt the same. I was insanely appreciative. was like a small town feel. and prices seemed fair. thank you chad.
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January 2024 by Jimmy Pharis II
Fast and good service highly recommend them to anybody that needs a tow.
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October 2023 by Joshua Wootten
Wonderful people. I had my car towed to them. They ended up fixing the car within an hour while a nearby competitor said they wouldn’t look at it for 3 weeks.When I was there and unsure if I would have to Uber home a worker offered to drop me off at my place 15 min away.Great place and would highly recommend.Service: General repairs & maintenance
