Tommy Hilfiger is noted as one of the best stores in the outlet. The store is organized, though it can sometimes be a little unorganized. Customers love the clearance section for good prices, especially for big and tall sizes that are hard to find elsewhere. The customer service is consistently described as amazing, excellent, phenomenal, great, professional, and friendly. Associates are very helpful, and the manager makes a huge difference. Overall service receives five-star praise, making it a store customers plan to return to.
I wanted to get different sizes on four shirts I purchased on line. I needed mediums and they only had one of the shirts in medium. So I had to return the rest of them. The service was 5 stars for sure. The young man was very helpful.
December 2024
Excellent customer service from all of the associates. I've been there several times and received phenomenal service
August 2023
One of the best store to go to in this outlet. Of course the manager makes a huge difference. Last week we went, the manager Misty was wonderful. You can tell she loves her job. Store is organized. The customer service is great. Very professional and friendly. Thank you for an excellent service.
