Alliance RV
Hours:
301 Benchmark, Elkhart IN 46516 Hours
About Alliance RV
Alliance RV is a company committed to providing the best RV ownership experience through a strong focus on customer satisfaction and long-term relationships. Their mission is to "Do The Right Thing," and they aim to create products driven by customer input, emphasizing innovation and collaboration with the RV community. Customers appreciate the company's responsiveness and helpfulness, especially when addressing issues that arise with their RVs. Many reviews highlight the quality and durability of Alliance RVs, noting that they hold up well even after long trips on rough roads, such as those through Canada and Alaska. Customers are particularly pleased with the company's customer service, which exceeds expectations. For example, when a cabinet shelf damaged during travel, Alliance quickly sent replacement parts at no charge, demonstrating their commitment to customer care. Even after the warranty period, Alliance staff remain responsive and helpful. In one case, despite a self-inflicted issue with a lift system, the company provided guidance and connected the customer with specialists to resolve the problem. Customers also praise the quick shipping of replacement parts and prompt responses to warranty issues. Overall, Alliance RV is viewed as a reliable and customer-focused company that values feedback and works diligently to ensure their owners enjoy a positive RV experience. Their attentive service and willingness to go above expectations make them a highly recommended choice among RV owners.
Most Recent Reviews
July 2025
we have had fabulous customer service from chrystal at alliance. i emailed her regarding paint colours in our 2025 alliance avenue all access 29rl.days later a package arrived with putty sticks and paint sticks to our home in chemainus bc canada. no charge thank you again
September 2025
Love my 2025 Avenue 29RL and appreciate the customer service Alliance has been providing. Brought up a issue and was addressed quickly and to my satisfaction. Appreciate that!
September 2025
Since our issue that took place in April of 2025, Alliance stepped up and took care of the issue. The kind of service we have come to expect out of them.
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