-
March 2024 by Chris W.
Cost, amenities and friendliness definite 5 stars. Perfect for the business traveler visiting Elkhart. They recently updated the rooms and added some details like the laptop stand and new lamps with multiple power charging options. Feels more like an apartment than a hotel room with the size and layout. Great location to the toll road and easy walking distance to restaurants. Nancy and the other staff are helpful and friendly! And one of the most important features for me: You can open the window for fresh air!
-
March 2024 by Sara Metz
I would give the place a 5 star rating in each category were it not for Murphy’s Law of Smoke Detectors which randomly decided to start going off for seemingly no reason at around 2am. The two ladies at the front desk deserve a whole MEDAL though- as they tirelessly kept trying to figure out what was the issue. Eventually they just moved me to a different room. I probably would’ve canceled the reservation entirely were it not for the front desk ladies who so valiantly braved the evil smoke detector.
-
March 2024 by Rodger Pratt
The TV didn't work, otherwise it was ok.
-
March 2024 by Brian Edwards
Clean, convenient, we'll be backRooms: Clean and comfortable
-
December 2023 by Brandy Watkins
I had really loved the stay here and was looking forward to coming back for work. However, I accidentally left some very important paperwork in my room that the cleaning staff must have thrown away. So disappointed that such important paperwork could be dismissed. Will not be returning for this reason.
-
October 2023 by Martin Burrow
All around mediocre. My mistake not realizing this was an extended stay weekly hotel.Pro: Rooms are big and furnishings are on par with any other IHG Holiday-Inn Express type room.Cons:* Housekeeping only comes once per week.* All they have is free coffee in the lobby.* my fridge was leaking on the interior and housekeeping left have towels to catch the condensation.* Because you can cook in the room there was a food odor and there was something sticky on the floor.* Office chair provided in the room was extremely uncomfortable. And the desk space was shallow. My laptop barely fit.* There was a TV tray that you can use but there was no chair to use it.* Overnight check in at 130 AM. I had to wait on the lobby about 15 minutes for the personnel to come back to the desk.Otherwise, good visit just needs some attention to detail. None of these issues even prompted me to go complain but they will simply drive me to make another hotel choice next time
-
October 2023 by Edward Tucker
so far so good. if i don't edit this review after sleeping here the 5 stars will hold. it did not. see below.all that said another stay here is on the table.we're not tv size sensitive so the 36" screen is not significant to us.for around $100 this place is high value.kitchen is trailer like in size. But how many trailers have a disposal, dishwasher, and full size frig?? + the frig was squeaky clean. ....As was the room. fixtures are very updated, rugs clean, no signs of shabbiness on the furniture. The recliner chair and the nice desk chair made for some comfortable tv viewing.Best of all the staff has been super some tea helpful. On unloading in the close-by handicap space one of them, seeing me help wife transfer from bucket seat to walker, offered to help. A different one offered to come into the room to help me master the remote control. Another one supplied some tea bags for the guest service coffee/goody area on request.morning update:had to take this down to 4 stars based on overnight info. ....noisy and leaky dishwasher, the coffee machine in the lobby only dispensed brown water even when "strong" was selected.
-
October 2023 by Justin bashans
Horrible experience here!! We stayed for the rv show in elkhart. After a couple days I called in to ask for our rooms to be made up and the lady who answered said " you should have called earlier, that probably won't happen". I came in to speak with her later that day and ended up asking to talk to a manager. She let me know the "owner" was walking up. I asked him if we could please have our rooms made up, and at the very least, have fresh towels. He said he would make it happen. We'll when we got back to our room later that night, nothing at all was done. Rude staff and horrible customer service!!! I wouldn't recommend this place to anyone!
-
July 2023 by Bas Barath
Stayed here overnight for just over $100 on a weekend, and it was well worth it. The property was clean, and the room was decent size to sleep my family with 2 kids.The location is right next to the highway and very convenient to drive to Elkhart town for food.
-
March 2023 by linda Weinberg
We were very disappointed. Our TV didn't work, there was no waste basket in the bathroom. The heating element in the coffee maker was dirty. No hot drink cups in the coffee area. Will not stay there again.
-
January 2023 by Cookie Smith
The front desk staff (Nancy) was rude and very disrespectful. When bringing a concern to her attention in-regards to my room she was very unprofessional and gave me a hard time about correcting the issue. I will not stay here again. The level of services is poor and obviously management does not care.
-
August 2022 by Rene Booker
Very clean. Quiet. Pleasant staff. Only complaint was my stovetop wasn't working and I had meals planned for our trip.
-
July 2022 by Matthew McCarthy
Wash cloth that was with the towels was filthy. Have never seen such a dirty towel in a hotel. Left for the morning only to discover the door did not latch and thus not lock. Needless to say I packed up my stuff and checked out. Disappointing for an IHG hotel
-
February 2022 by Veronica DiMario
It's in the details. I got a newly renovated room, and all pet friendly rooms were booked, but they accommodated my doggie.Liked the full size toiletries and the walk in closet. The pillows were identified by embroidered pillowcases. Some kinks to work out: the TV didn't work, the hair dryer wouldn't work, and there was coffee, but no creamer. Once construction is finished, there will be more parking available. I was only there one night, it may have bothered me for a longer stay.
-
January 2022 by Daniela Ochoa Gonzalez
Best dog friendly room we have ever stayed in! ?Fully renovated rooms ?, good quality sheets & towels.Loved the higher quality & zero waste toiletries setting ❤️♻️If you need some rest throughout a long roadtrip with ?, this is a great option. Straight forward yet friendly staff!
