This CVS location presents a stark contrast between its general store management and its pharmacy service. The store's new manager receives consistent and exceptional praise for creating a very positive atmosphere. This manager is noted for being actively on the floor, greeting customers, having a fantastic attitude, and directly supporting the staff to ensure a positive customer experience. This leadership has inspired renewed goodwill and regular shopping across store departments. However, the pharmacy section suffers from significant problems, primarily attributed to one pharmacist. Multiple reviews describe this individual's customer service as not very good, citing a poor attitude, dismissive behavior like snapping at customers, and being inefficient. This pharmacist is specifically cited as destroying the store's reputation and creating serious issues that have led to legal considerations. In contrast, other pharmacy staff, described as ladies, are noted as extremely efficient, friendly, and patient. A front store employee is also highlighted as knowledgeable and providing great customer service. The overall impression is of a store with fantastic potential and a dedicated new manager, but whose pharmacy is severely hampered by one individual's conduct.
Just had to switch to them for pharmacy. Can’t even talk to an actual person… NOT impressed. Worthless store.
July 2024
Nobody in the store what so ever I sat at the front for 15 minutes and still nobody came up to help just to pick up a few papers I had printed won’t be going here again.. lazy people
June 2024
You can't actually drop off UPS box s here! Save yourself a trip.
