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November 2023 by Joe L.
Employees are always helpful and quality of wash is second to none. Unlimited washing is the way to go super fast and easy!
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November 2023 by Melvin J.
I do not normally leave reviews but I was very happy with both my normal car wash and particularly the interior. They have all of the equipment and I did not have to mess with anything. What a pleasure to have all of the windows completely clean.
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September 2023 by Eric Miller
I want to start by saying I have always had good experiences with drive and shine both for oil changes and car washes. But I stopped in on a Thursday after work before heading out of town for Labor Day weekend for an oil change. The place was Empty so I got in right away and overheard one of the employees make a reference about how quickly this one was going to be to one of his co-workers. This not being my first time I am aware of the process and it was definitely different this time. Filters were not checked but the invoice says they were. Fluids were not checked nothing but the oil cap in the engine bay was removed but the invoice says that they were, I have a hard time believing that the oil filter was even changed. Washer fluid was listed as filled but on my way to Indy the next day I used my washer fluid once and the empty warning came on and no it does not have a leak it simply wasn’t filled. In total the exchange was less than 5 minutes and they sure were proud of themselves. $99 for an oil change and car wash. Well due to this experience I will have a hard time ever going back to this location and will not ever recommend anyone else to either. I am willing to accept there is a different standard of service between a place like this and a dealership but I have a hard time accepting being flat out lied to. Yes I did decline the upgrade services they recommended with the transmission flush and coolant flush mostly because I don’t believe they were ever really checked during my visit. I was told my transmission has a seal leaking and that I should think about getting the trans flush done. Wouldn’t I need to get the trans seal repaired before spending money on a flush? Good luck making money off of unsuspecting people that may not know any better but sooner or later those people will figure out they are being ripped off too. Sadly the actions of a few will ruin it for many. If I could give a zero star rating I would.
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September 2023 by max wienhoft
Did interior detailing here for the first time Edward and the guys did an awesome job. Definitely will be doing this again.Services: Vacuuming
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August 2023 by Bobbi Jo Black
Went in for an oil change on 8/24/2023 and as soon as I pulled in he lied and said my car was over heating ( it wasn’t ). It was 100° outside and I had my AC running he told me the fans were running bc it was over heating and I needed a coolant flush so stupidly I believed him and did it . T then when it was done he had me turn the heat on and said see the fans turned off it’s not over heating anymore . I’ll never go here again and I advise you not to either I don’t appreciate being lied to and tricked. (My car has never over heated the whole time I’ve owned it )Service: Oil change
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July 2023 by Stephen Sharp
I like the VIP wash package. I had the wife get her oil changed there last time tho.. they overfilled it by like a quart. Well over the the high line. Not impressed. No oil changes here for us..
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June 2023 by Xiaohui Wu
I went in for an oil change, they checked everything out and told me the transmission fuel cap was gone, so they recommended a transmission fuel change which I didn't need later when I took my car to the dealer. The service person working at this location told me that the fuel cap is a common part I can get it from any part store that wasn't true. I called all the part stores in the area and all of them told me it was a dealer part. I tried to stop the service because I would still be driving without a fuel cap. But the service person told me they already started it that wasn’t true. I told them the fuel cap was a dealer part. So, I took my car to the dealer today and the tech person told me the reason why the fuel cap fell off was because the line was dirty, I didn't need a transmission fuel change, and they found the fuel cap was still there on the side. So please tell me what is wrong here. You guys sold me a service I didn’t need. I tried to stop the service after I knew it was dealer part that didn’t happened, I would rather take my car to the dealer. Also, the dealer tech found the fuel cap right next to it. Now I’m wondering how come you guys didn’t see it after the transmission fuel change. I’m not an expert on cars, but when you take your car for a service at least be honest and know what you are talking about. This transmission fuel service cost me $169. I want a refund; you guy did a service I didn’t need.I will be reporting you guys to the Better Business Bureau.
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June 2023 by B Schatz
We love the guys and gals at Drive & Shine! We always choose them for our oil changes and have never gotten a mechanic that was less than thorough at explaining the whole process to us. They provide quality service and always seem to be in the best moods. They treat each other with respect while communicating back and forth about the vehicle. It's refreshing and good to know you're always in good hands with folks that care.Afterwards you get a complimentary car wash - fun for all ages :)
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June 2023 by Braeton
A long time ago, I went to this Drive and Shine--I'd never been to any Drive and Shine before--and I'd called ahead to see if they were busy. "Sure come on in, we don't have anything going on." I was in a rush and wanted my car cleaned really well before a meeting for work. When I got there, they DID have something going on, they were super busy and I had to leave without services or be late. For whatever reason, I was livid. And thus I have hated Drive and Shine with a burning passion for more than a few years. ? I'm going to Drive and Shine today to put the old grudge to rest. Please don't let me down today. ?
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June 2023 by Bill Tribbett
Took my Ram 1500 V8 for oil change and paid 57.00 then took wife’s Honda CRV 4 cylinder and paid 98.00. Told technician didn’t want full synthetic oil, wanted cheap stuff since car has 150k miles. Told me HAVE to use manufacturers recommended oil. Now in search of a new oil service center for both vehicles.Service: Oil change
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June 2023 by Joel Rawson
Website says they open at 730 but the oil change center doesn't open until 8 so I had to wait a half hour. Then full synthic oil change was over a hundred dollars. That's the highest
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June 2023 by Christopher Gill
We got stuck in the car wash. Came to a complete stop, and we sat in the wash with rinse spray pouring on us for over two minutes. When it starts back up, the truck behind us is so close we could touch it. We felt unsafe. No explanation no nothing. And we're Emerald members for 2 vehicles. I'll never go back to this dungeon, I mean car wash.
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June 2023 by Heather Thayer
Everyone I've interacted with was friendly and helpful. The morning car wash attendant is nice and funny too. I prefer this location to the others I've visited and my car is clean.
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June 2023 by jvyse1
I haven't been here in a while, had my oil changed and the tech apparently didn't use anything ony fenders, had oily hand prints all over the fenders and hood. When I told them about it they said just run it through and it'll come off. The price of the wash was on me of course. They wouldn't pay for it.
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April 2023 by Kyle John Anthony Quick
Great wash and great people! I have the monthly VIP membership and it saves me a ton of money. I love using their interior vacuum building. I recommend to everyone I know to sign up for their monthly VIP plan. It’s a great value!Services: Vacuuming
